Manager, Payment Services Providers
6 days ago
Position: Manager, Payment Services Providers (PSP) Team , Alternative Dispute Resolution
About FIDReC: FIDReC is an independent and impartial Alternative Dispute Resolution institution, specializing in resolving financial disputes between consumers and financial institutions. As the premier institution in this field, we are expanding and invite suitable candidates to apply for our Case manager position in the PSP team.
Job Responsibilities:
Handle and mediate financial disputes primarily related to payment services, working directly with consumers and payment service providers through telephone, email, face-to-face interviews, and mediation conferences.
Mediate solutions acceptable to both parties, utilizing extensive knowledge of e-payment services and associated processes. Cases that are not settled may be referred to FIDReC’s Adjudicators.
Job Requirements:
Relevant experience in the Banking industry or Fintech industry (especially in e-payment services) with a comprehensive understanding of product and process knowledge or complaints handling experience will be an advantage.
Relevant working experience in general mediation and/or mediation specializing in financial disputes, with a focus on payment services, will be an advantage.
Possess a good degree from a recognized tertiary institution, and demonstrate the maturity, aptitude, skills, and experience for mediation and dealing with disputants.
Suitable candidates who demonstrate the required competence and commitment may be promoted to supervisory positions.
Preferred Qualifications:
Experience in handling disputes within the Payment Services/ Banking sector in Singapore.
Strong communication and interpersonal skills to effectively manage disputes and mediate resolutions.
Tell employers what skills you have
Interpersonal Skills
Interpersonal Communication Abilities
Alternative Dispute Resolution
Mediation
Legal
Communication Skills
Banking
Customer Service
Teamwork Skills
Banking Law
-
Digital Payment Support Specialist
2 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeAbout the JobWe are seeking a highly skilled and experienced Digital Payment Support Specialist to join our Technical Support Team in Singapore.The ideal candidate will have strong technical skills, excellent communication and problem-solving abilities, and a passion for delivering exceptional customer support.Key Responsibilities:Provide on-site technical...
-
Digital Payment Solutions Specialist
6 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeCompany OverviewCubePay, a leading digital payment solutions provider in Singapore, is seeking an experienced Field Service Technician to join our team. Our company offers cutting-edge technology and exceptional customer support.
-
Technical Support Specialist
4 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeEstablished in Singapore, CUBE PAYMENT SERVICES PTE. LTD. is a leading provider of digital payment solutions. We are seeking an experienced Field Service Technician to join our Technical Support Team.About the JobThe successful candidate will be responsible for providing technical support to our valued customers, ensuring their digital payment devices are...
-
Project Manager
6 days ago
Singapore HIGHTECH PAYMENT SYSTEMS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements>> Apply here: hps.careers@hps-worldwide.comwith the reference # PMSG01MissionIn the context of implementations of HPS solutions for a client, the candidate will be responsible for planning, leading, organizing, and motivating project teams to achieve project implementation on schedule and within...
-
Manager, payment services providers
2 weeks ago
Singapore Financial Industry Disputes Resolution Centre Ltd Full timePosition: Manager, Payment Services Providers (PSP) Team, Alternative Dispute Resolution About FIDRe C: FIDRe C is an independent and impartial Alternative Dispute Resolution institution, specializing in resolving financial disputes between consumers and financial institutions. As the premier institution in this field, we are expanding and invite suitable...
-
Customer Service Associate
6 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeCustomer Care Role SummaryThis Customer Care role at CUBE PAYMENT SERVICES PTE. LTD. is perfect for service-oriented individuals who are able to work in a dynamic environment. The ideal candidate will be able to attend to merchant enquiries, provide first-level technical support over the phone, and perform daily administrative data entry accurately....
-
Senior Project Manager
4 days ago
Singapore HIGHTECH PAYMENT SYSTEMS SINGAPORE PTE. LTD. Full timeJob DescriptionWe are seeking a highly experienced Senior Project Manager to lead the implementation of our payment solutions. The successful candidate will be responsible for planning, organizing, and motivating project teams to achieve project goals on schedule and within budget.Key Responsibilities:Ensure the organization of the project, including...
-
Blockchain Innovation Strategist
6 days ago
Singapore STRAITSX PAYMENT SERVICES PTE. LTD. Full timeAbout StraitsX Payment Services PTE. LTD.We are a leading provider of innovative payment solutions, dedicated to transforming the cross-border payment landscape through cutting-edge technology and expertise.
-
Singapore HIGHTECH PAYMENT SYSTEMS SINGAPORE PTE. LTD. Full timeJob OverviewWe are seeking a motivated and detail-oriented Cloud Systems Engineer to design and oversee the architecture of payment technologies in a cloud-native environment.This role offers an exciting opportunity to gain hands-on experience in system architecture while driving innovation in the fintech industry.Key Responsibilities:Design and Implement...
-
Customer Service Associate
2 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeJob Description:We are seeking a highly skilled and dedicated Customer Service Associate to join our team at CUBE PAYMENT SERVICES PTE. LTD.About the Role:This is an exciting opportunity for a customer-focused individual to provide exceptional support to merchants via phone, email, and other communication channels.Key Responsibilities:To attend to merchant...
-
Product Manager, Stablecoin
1 day ago
Singapore STRAITSX PAYMENT SERVICES PTE. LTD. Full time $6,500 - $8,500About the Role StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain...
-
Software Architect
6 days ago
Singapore HIGHTECH PAYMENT SYSTEMS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesSystems & Cloud Architect - Payment Industry IT SoftwareJob DescriptionWe are seeking a motivated and detail-oriented Systems Architect with a keen interest in the payment industry and IT software. As a Systems Architect, you will have the opportunity to design and oversee the architecture of payment technologies in a cloud-native...
-
Product Manager, Stablecoin
6 days ago
Singapore STRAITSX PAYMENT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAbout the RoleStraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on...
-
Logistics Specialist
4 days ago
Singapore CUBE PAYMENT SERVICES PTE. LTD. Full timeJob OverviewCUBE PAYMENT SERVICES PTE. LTD. is seeking a highly skilled Logistics Specialist to join our team. As a key member of our warehouse operations, you will play a crucial role in ensuring the smooth flow of goods and materials within our facility.About the RoleThis exciting opportunity involves managing the receipt, storage, and dispatch of goods,...
-
Sales Manager
6 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesThis is hunting role Responsibilities: Guide sales in the qualification of customer needs Solution demonstrations, both standard and tailored to suspects and prospects Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops Responding in writing to customer requirements Responding to...
-
Compliance Risk Analyst
3 weeks ago
Singapore M-DAQ Payment Solutions Pte Ltd Full timeM-DAQ Payment Solutions Pte Ltd is a pioneering fintech group specialising in foreign exchange and payment solutions that facilitate seamless cross-border transactions for businesses worldwide.Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.We are...
-
Senior Payments Testing Services Manager
4 days ago
Singapore D L RESOURCES PTE LTD Full timeJob OverviewD L RESOURCES PTE LTD is seeking an experienced Senior Payments Testing Services Manager to lead the delivery of testing services for our payments program.
-
Crypto Payment Product Manager
6 days ago
Singapore OSL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAbout OSLOSL is the first HK-based and SFC-licensed Virtual Asset Trading Platform. Offering over-the-counter (voice and electronic) digital assets execution, an agency exchange platform, customer segregated assets and the world's best insured custody solution of digital assets. As the first SFC-licensed, HK-listed (863 HK) and...
-
Senior Product Manager
1 month ago
Singapore ASPIRE GROUP SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAbout the Role:At Aspire, we have very ambitious plans of scaling to new geographies, introducing numerous currency accounts, enabling payments in many new geographies and processing millions of transactions annually.In order to do this, we need to integrate with many banks and service providers, and route our payments via the right...
-
GPP Payment Systems Architect
4 days ago
Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a seasoned GPP Payment Systems Architect to join our team at Trinity Consulting Services PTE. LTD.Salary Estimate: S$150,000 - S$200,000 per annum.Key ResponsibilitiesDevelop and maintain expertise in GPP payment systems configuration and upgrades.Collaborate with cross-functional teams to design and implement IT system development...