Operations Executive
1 month ago
- Meeting with clients to discuss security issues
- Conduct Monthly Ops Meetings with Clients
- Respond to client enquiries
- Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
- Deployment planning and rostering of security personnel
- Overall in-charge of day-to-day operations of security personnel to the allocated sites
- Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
- Responding to emergencies and urgent duties 24/7.
- Putting up and submitting various reports using Microsoft Office/Google and in-house software.
- Conduct security and safety risk assessment surveys of the assignments
- Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
- Conduct OJT training for new hires
- Reviewing worksite SOP to ensure it remains relevant with the current operations.
- Handle workplace investigation, grievance, and discipline
- Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
- Plan and conduct periodic exercises to ensure the vigilance of security personnel
- Assist with recruitment and selection of security personnel
- Manage and review security procedures
- Any other duties assigned by the Operations Manager / Director
Qualifications:
- At least 2 years' hands-on experience in an operational management, manpower planning or disciplined service experiences
- Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
- Ability to communicate effectively in English, both verbal and written
- Basic Mandarin communication skills
- Proficient in computer skills
- Other attributes include good interpersonal skills, service oriented mindset.
- Possess a Class 3C Driving Licence
Others:
Operations Executive from former Cleaning or Landscaping Company are welcome to apply as well.
Tell employers what skills you have
Negotiation
Microsoft Office
Microsoft Excel
Manpower Planning
Risk Assessment
Ability To Work Independently
Interpersonal Skills
Inventory
Investigation
Pressure
Communication Skills
Vigilance
Team Player
Customer Service
Shipping
Able To Work Independently
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