Associate Manager, Policies

Roles & Responsibilities

Job Summary

• We are looking for a highly skilled person, with strong communication skill to support a critical workstream within CDD team focusing on implementing of Projects or Initiatives to comply with Group/Country Policy and Procedure and Strategies
• Execute and implement initiatives and project to ensure the Bank operates in accordance with the relevant laws and regulations, Group/Country policies and standards, especially on AML CDD and FATCA/CRS.
• This role will require production of high-quality and timely output aligned to relevant SCB Polices/Standards, and delivered within prescribe timeline.
• Advice on best project management practices to support the Business to optimise outcomes will also be required.
• Regular outputs will be presented to senior stakeholders

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you'll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You'll be trusted to take on challenging projects that stretch your skills, locally and globally. And you'll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you're protecting the reputation and legacy of a 170 year organisation and building on it. We're driven by progress and continuously evolving to ensure we're agile and ready for tomorrow, today.

Key Responsibilities

• To Support CDD Ops head and relevant CDD Ops lead to support the implementation of policies and procedures end to end for the country ensuring consistency with regulation, Group standards and ensures these are, and it remain, firmly embedded.
• To support CDD Ops head and other CDD Ops lead for successful roll out of projects and process in accordance with relevant laws and regulations, Group/Country policies and standards, for the prevention of money laundering
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards.
• Creating timelines, milestones, and deliverables to contribute to effective project planning on the changes to be rolled out
• Following up on the progress of action items and other tasks and ensuring that tasks are delivered to ensure within timelines.
• Scheduling meetings, conference calls, and progress of changes or roll out related events with team members and relevant stakeholders
• Seeking opportunities for process improvements and making recommendations
• Collaborating with cross-functional teams that include a diverse range of personalities and skills
• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Work with group, country, and hive teams to actively identify and advocate opportunities of digitalization and automation.
• Track and Manage CDD performance, KPI, and Capacity plan
• Adopt simplified/automatic process to eliminate human intervention for cost-efficiency.

Our Ideal Candidate

Qualifications

• 3+ Years of working experience in relevant Banking domain
• Familiar with regulations with regards to CDD
• Bachelor degree in Banking or Finance preferred
• Strong presentation, written and verbal communication skills.
• Strong project management, organisational skills and process discipline to drive multiple agendas.
• Creative problem-solver with good multi-tasking skills, able to prioritise issues and resolve them efficiently.
• Creative, self-assured and professional person with high-levels of drive, desire and enthusiasm.
• Excellent attention to detail whilst maintaining the focus on 'the big picture'.
• Strong interpersonal skills; Ability, adaptability and level-headedness to handle interactions at the seniormost and all other levels of the organisation.
• Ability to manage numerous initiatives/ deliverables in parallel and deliver in a timely and effective fashion.
• Flexibility and responsiveness to handle changing priorities and urgent requests from senior management.
• Maintain discretion in dealing with highly confidential information.
• Excellent knowledge of Microsoft Office – Excel, Outlook, and PowerPoint are must have

Role Specific Technical Competencies

• Strong Experience in handling projects and process independently
• Experience in Retail and SMA Banking
• Understanding of MAS and CDD guidelines
• Process implementation Experience
• Project Management experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Tell employers what skills you have

Powerhouse
Charter
Defence
Assertive
Due Diligence
Risk Assessment
Multitasking Skills
Project Planning
Surveillance
Adaptability
Life Insurance
Mental Health
Banking
AML
Finance
Prevention
Wellbeing
Senior Stakeholder Management
Retirement
Oral & Written Communication Skills

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