Customer Success Junior Executive
4 weeks ago
Purpose of the Role:Ensure 100% Happy Customers and Continued Excellent Customer RetentionJob Responsibilities:- Understand customer needs and goals and provide proactive guidance and support.- Serves as primary point of contact for customers, addressing their inquiries and providing timely and accurate information.- Collaborate with internal teams to resolve customer issues and coordinate the resolution process.- Ensuring all orders for our standard and designer bakes are made and delivered on time.- Ensure excellent customer service standards and maintain high customer satisfaction.
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Customer Success Manager
2 days ago
Singapore SALT TALENT SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesSALT is hiring Customer Success Manager for a Social Media Client for 8-months & renewable contract role. The role requires both building and delivering success with key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external...
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Customer Success Specialist
4 weeks ago
Singapore Whale Tech Pte. Ltd. Full timeJob Description:Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM)...
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Customer Success Manager
2 days ago
Singapore SQUIRRO ASIA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates.A Customer Success Manager’s...
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Customer Success Manager
1 week ago
Singapore Squirro Asia Pte. Ltd. Full timeWe are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business' revenue potentials and minimize churn rates.A Customer Success Manager's responsibilities include supporting...
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Customer Success Specialist
4 weeks ago
Singapore DOXA HOLDINGS INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be...
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Customer Success Officer
1 month ago
Singapore Y3 Technologies Pte Ltd Full timeRole and Responsibilities:Take ownership of customer issuesCustomer success rep must take ownership of the customer's problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate internal teamsA lot of times,...
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Customer Success Specialist
4 weeks ago
Singapore Axcel Partners Full timeWe are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and...
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Customer Success Advocate
2 weeks ago
Singapore Jobline Resources Pte Ltd Full timeResponsibilitiesClosely collaborating with Sales to facilitate a positive and welcoming onboarding experience for our customers making sure expectations are documented, mutually agreed, and 100% achievableDevelop Customer Playbooks that define and document Key Success Indicators based on defined Customer Persona's, Customer engagement plans, and a...
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Senior Customer Success Manager
2 weeks ago
Singapore INTEGRAL AD SCIENCE SINGAPORE, PTE. LTD. Full timeRoles & ResponsibilitiesThe Programmatic Customer Success Manager will support the Customer Success team to provide exceptional service and value realization to our programmatic buy-side clients, with a core focus on agency trading desks and advertisers in-house programmatic teams. The Programmatic Customer Success Manager will partner with Sales and...
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Senior Customer Success Manager
2 weeks ago
Singapore Integral Ad Science Singapore, Pte. Ltd. Full timeThe Programmatic Customer SuccessManager will support the Customer Success team to provide exceptional service and value realization to our programmatic buy-side clients, with a core focus on agency trading desks and advertisers in-house programmatic teams. The Programmatic Customer Success Manager will partner with Sales and Customer Success to successfully...
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Customer Success Manager
2 hours ago
Singapore SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
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Customer Care and Success Director
4 weeks ago
Singapore V V Technology Pte. Ltd. Full timeJob Description:. Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.. Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.. Develop and maintain efficient...
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Principal Customer Success
1 month ago
Singapore Accelya Us Inc. Singapore Branch Full timeRole purposeAs a Senior Customer Success Specialist, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside...
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Customer Success Associate
3 weeks ago
Singapore CARRO SINGAPORE Full timeAs part of the Customer Success Team, you are required to serve our customers, communicate and assist them in a polite & professional manner through face-to-face engagements. This involves but is not limited to, guiding our customers through a step-by-step process on transfer of vehicle ownership through the LTA website, walking them through the process of...
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Executive Director APAC
4 weeks ago
Singapore Page Executive Full timeAbout Our Client Our client is known as one of the largest and most prominent plantation and processing companies in SEA. With a rich history and a commitment to sustainability, innovation, and excellence, we are seeking an exceptional leader to serve as their Regional Executive Director. Job Description As the Executive Director you are responsible for...
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Customer Success Manager
3 weeks ago
Singapore Evo Global Services Pte. Ltd. Full timeEvo Global Services - Evo House ServicesWe are a fast-growing student accommodation company that provides a home away from home, with luxury, comfort and safety. We believe in providing our tenants with something that money cannot buy: assurance of their security, in top-notch accommodation.Job Summary:We are seeking a motivated and enthusiastic Customer...
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Senior Customer Success Manager
4 weeks ago
Singapore Numerix Singapore Pte. Ltd. Full timeDescriptionAs a Senior Customer Success Manager, reporting to the Global Head of Customer Success, you will work directly with our customers to ensure they are getting most value out of our products and services. You will be responsible for executing the strategic customer engagements to augment business value by continuously managing and improving user...
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Customer Success Associate
2 weeks ago
Singapore Ddog Singapore Pte. Ltd. Full timeAs a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology...
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Senior Customer Success Manager
4 weeks ago
Singapore NUMERIX SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesDescriptionAs a Senior Customer Success Manager, reporting to the Global Head of Customer Success, you will work directly with our customers to ensure they are getting most value out of our products and services. You will be responsible for executing the strategic customer engagements to augment business value by continuously managing...
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Customer Success Associate
4 days ago
Singapore DDOG SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesAs a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a...