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Bar Floor Supervisor

2 months ago

Singapore PHOENIX OPCO PTE. LTD. Full time
Roles & Responsibilities

Are you an experienced player within the Singapore hospitality landscape?

Looking to take your impressive career to the next level, opening Singapore’s latest and greatest F&B driven luxury Hotel?

Excited by the opportunity to work alongside and grow from Celebrity Chef and star of the Australian restaurant scene GM Doron Whaite?

We are looking for people just like you

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

· Market leading, competitive salary packages paid above industry rates

· Unrivalled opportunities for development and growth

· Training and coaching from leading names in global hospitality leadership

· A commitment to employees that work-life balance being paramount to a successfully performing team

We are looking for that ‘Top 1%’, the best of the best, the ‘Names’ in the Singapore hospitality scene. We want you to be front and centre standing tall and sharing your flair, wisdom and individuality to launch a completely new brand to the market.

You have been looking for that chance to take your already incredible career to even greater heights, we can give that to you


The Scope:

A Bar Floor Supervisor will be responsible for day-to-day bar operations and supervision of the service and delivery of menu items in the assigned bar ensuring a high level of quality and consistency. Ensure positive experience for every guest through customer engagement.


Job Responsibilities:

· Consistently provide unexpected and unrequested service to create an outstanding experience for our guests, leading and encouraging the team to do the same. Greet, check, farewell

· Set a high standard in all performance aspects of the job

· Meet, greet, and lead guests to their seats

· Maintain the grooming standards of team members

· Ensure the total supervision of team members

· Assist in effective rostering to ensure all regular service and events are adequately covered

· Maintain a harmonious relationship with members of staff in all departments

· Have a full knowledge of the Hotel’s food and beverage service policies and procedures

· Ensure that you are prepared at the start of each shift by checking the daily service requirements with management, and observation of the state of the venue

· Ensure that the staff’s product knowledge is at an acceptable level

· Take orders and service beverages to guest

· Present bills and collect payment from the guest

· Arrange table settings and maintain a tidy dining area

· Prepare and set up the restaurant for service

· Collect beverage supply requisition and ensure that the stock is collected as per requisition

· Respond promptly to guest inquiries

· Ensure all possible controls are in place to deter any cash or stock losses

· Ensure all cashiering policies and procedures are followed

· Ensure the protection and maintenance of all operating equipment in conjunction with the maintenance manager

· Undertake any other duties as requested by the Manager


Tell employers what skills you have

Product Knowledge
Coaching
Celebrity
Budgets
Leadership
Entertainment
Housekeeping
Inventory
Customer Engagement
Sanitation
Cashiering
Microsoft Word
Customer Service
Requisition
Scheduling
Hospitality