Linguistic Quality Strategist

3 weeks ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

About the Client: Our client is a reputed Software company in Singapore.


Note: This role is 12 months contract on Agancy payroll


Responsibilities:

Design and develop a new linguistic quality management (LQM) framework, integrating Machine Translation (MT) – AI workflow, measuring success and improving the MT-AI solutions. The framework includes not only translation quality and terminology management, but also country and domain specific localization requirements globally. You will also collaborate with Engineering, Program Management, language/AI/tools service providers and internal stakeholders across the company.

• Design and implement a new LQM framework for diverse content and domains.

• Establish quality measurement strategies for MT-AI solutions.

• Evaluate AI-ML based quality assurance solutions for LQM efficiency.

• Collect and analyze MT-AI output quality data. Develop and execute quality improvement plans.

• Collaborate with the localization MT-AI Engineering to incubate the future MT-AI-LQM workflow models and evaluate the ROI for leadership approval.

• Identify and implement MT-AI-LQM process optimization and efficiency improvements.

• Participate in corporate initiatives to write code/source text with global audiences in mind.

• Foster cross-functional relationships to promote localization best practices and technical improvement.

• Collaborate with global stakeholders and language/AI/tools service providers to ensure alignment with language requirements.

• Lead efforts to maintain localization glossaries, terminology database, style guides and brand voices.

• Manage the LQM budget, including supplier costs and tool investments.

Skills/Requirement:

• 7+ years of experience in the localization industry

• Expert on MT/MTQE/APE (quality estimation/evaluation/automated post-editing), language AI domain, process automation

• Proficient in linguistic metrics for MT quality evaluation (COMET, BLEU, edit distance algorithms, human model evaluation).

• Good Python programming experience

• Strong analytical skills, with experience in reporting and data via dashboards (PowerBI, Looker).

• Extensive experience working on localization platforms, linguistic QA tools, JIRA, Translation Management Systems, and CAT tools.

• Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced, time-sensitive environment.

• Experience working with high-performance Localization & extended teams to manage and resolve issues & escalations.

• Ability to promote a positive and encouraging work environment.

• Attention to detail while being able to see the larger picture.

• Ability to collaborate with multiple stakeholders in different time zones


Interested candidates, who wish to apply for the above position, please send in your resume to megha_meshram@persolkelly.com


We regret that only shortlisted candidates will be contacted.


EA License No. 01C4394

EA Registration No. R1327254 (Meshram Megha)


This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.


Tell employers what skills you have

Process Automation
Localization
Quality Management
Quality Improvement
Linguistics
Translation
Translation Management
Program Management
PowerBI
Process Optimization
Python Programming
Bridge
Machine Translation
Terminology
Terminology Management

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