Service Executive

4 days ago

Singapore ATC COMMUNITY OFFICE Full time
Roles & Responsibilities

As an Executive (Partnerships), Outreach and Engagements, you will play a key role in developing and implementing commercial and strategic relationships with local and foreign partners that are aligned with the comapny's objectives, strategies and goals. You will also support the development and execution of programmes, initiatives and partnerships which are aimed at providing local businesses with insights, network and experiences.

Job Responsibilities

1. Programme Development

  • Serve as the primary point of contact for businesses in the areas of ATC's programmes and support initiatives available.
  • Support the rolling out of new initiatives to local businesses.
  • Communicating with businesses on application with ATC, including follow-up actions and addressing enquiries.
  • Assist SMEs in navigating resources and opportunities provided by ATC.
  • Maintain and update database of businesses.

2. Partnerships Development and Management

  • Initiate and nuture partnership relations with current and potential partners, including corporates and trade bodies (foreign and local).
  • Identify potential partnership and collaboration opportunities.
  • Presenting and pitch to partners including preparation of partnership proposals.
  • Conducting market research and competitor analysis.
  • Manage partnership database and provide reporting on partnership performance.
  • Develop joint martketing and promotional activities together with onboarded partners.
  • Track and gather feedback to improve collaboration and partnership growth.

3. Industry and Trade Sector Engagements

  • Promote and market engagement activities with businesses across multiple channels including preparation of EDMs and other collaterals.
  • Organise events such as conferences, seminars, workshops, business dialogues, roundtables, study trips, business missions, etc.
  • Coordinate and prepare with other teams on pre and post-events publicity including social media posts.
  • Prepare pre and post-event reports.
  • Handle any other duties as assigned to support goal and/or deliverables.

4. Committees and Sub-Committees

  • Perform secretariat duties to manage committees, sub-committees and business networks including coordination of meeting dates, preparation of meeting agenda, materials, minutes, proposals and reports.
  • Follow up on workplans with committee/sub-committee members to deliver projects and events.
  • Liaise with committee/sub-committee members.

5. Other adhoc duties

  • Providing supporting to the management on any task assigned

Job Requirements:

  • Preferably 5 years relevant working experience.
  • Strong organisational skills.
  • Able to work independently & able to work as a team.
  • Good interpersonal skills, meticulous and detail oriented.
  • Excellent in influencing decision and negotiating contract terms
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging both internal and external stakeholders to deliver a strong customer experience
Tell employers what skills you have

Customer Service Skills
Ability to Multitask
Missions
Social Media
Interpersonal Skills
Event Management
Written Communication
B2B
Customerfocused
Project Management
Attention to Detail
Networking
Pressure
Publicity
Customer Satisfaction
Corporate Events
Team Player
Customer Service
Able To Work Independently
People Management

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