Customer Service Officer

1 day ago


Singapore BAG ARTISAN PTE. LTD. Full time
Roles & Responsibilities

Join a dynamic and growing leather cleaning & restoration company

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU

Your key responsibilities include:

  • Managing and engaging our clients.
  • Building up our customer base.
  • Assist with taking orders/bookings for our services.
  • Handling sales enquiries over the phone or via email.
  • Handle, process and manage quotations and invoicing.
  • Handle customer enquiries and complaints.
  • Actively support operations in meeting client needs and requests.
  • Provide excellent customer service to meet the needs of the clients.
  • Work closely with operations team to ensure smooth running of the business.

Requirements:

  • Only Singaporeans/PR need apply
  • Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
  • Good communication skills
  • Pleasant, enthusiastic and engaging
  • Polite and patient
  • PC literate, comfortable with MS Office
  • Good with the various social media platforms

Job benefits:

  • Attractive salary package
  • Sales incentives
  • Medical & insurance benefits
  • Annual & medical leaves
  • Career growth development

Working hours:

  • 5/6 days
  • Off on alternate Saturdays. Off on Sundays and Public Holidays

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Social Media
Interpersonal Skills
Invoicing
Administration
Selling
MS Office
Good Communication Skills
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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