Hospitality Experience Curator

6 days ago

Singapore URBAN GROUP PTE. LTD. Full time
Roles & Responsibilities

We’re looking for a dynamic and creative individual to join our team as a Hospitality Experience Curator at The Coastal Settlement Restaurant. In this multifaceted role, you will oversee the seamless operation of our restaurant, craft impactful marketing strategies, and plan in-house, private and corporate events that elevate our guests' experience. If you’re a natural problem-solver with a passion for hospitality, branding, and event planning, we’d love to hear from you



Key Responsibilities:


Restaurant Operations

  • Ensure the restaurant operates efficiently during all shifts, maintaining high standards of service and guest satisfaction.
  • Manage staff scheduling, training, and performance to create a positive and productive workplace.
  • Monitor inventory and collaborate with the kitchen team to ensure smooth supply chain operations.

Marketing and Branding

  • Assist to develop and execute creative marketing campaigns to drive guest engagement and revenue growth.
  • Assist with restaurant’s social media accounts, promotional materials and campaigns, ensuring consistent and visually appealing content.

Event Planning and Execution

  • Plan and coordinate special events, private functions, and seasonal promotions.
  • Customise offerings to meet client needs, including menu planning and decor.
  • Ensure all events run smoothly, leaving guests with lasting, positive impressions.

Customer Experience Management

  • Act as the primary point of contact for guests, addressing concerns and collecting feedback to improve service.
  • Enhance the ambiance and atmosphere to align with the restaurant’s brand identity.
  • Continuously innovate to create memorable and unique dining experiences.

Qualifications:

  • Proven experience in restaurant management, marketing, or events planning (or a combination of these).
  • Strong leadership skills with the ability to manage and inspire a team.
  • Creative thinker with a flair for storytelling and brand development.
  • Excellent communication and interpersonal skills.
  • Highly organised, detail-oriented, and capable of multitasking in a fast-paced environment.
  • Proficiency in marketing tools, social media platforms, and event planning software is a plus.

What We Offer:

  • A vibrant and supportive work environment.
  • Opportunities for professional growth and creative input.
  • Competitive compensation and benefits.
  • Competitive salary with additional sales performance incentives
  • Medical benefits
  • Staff meals provided
  • Staff discounts
  • Annual leave

Must be able to commit on weekends and public holidays. 5 days work week.


If you’re ready to take on a role that combines creativity, operational expertise, and a love for crafting experiences, we can’t wait to meet you




Tell employers what skills you have

Customer Experience Management
Interpersonal Skills
Inventory
Supply Chain
Counseling
Restaurant Management
Event Planning
Revenue Growth
Bonds
Wine
Communication Skills
Team Lead
Team Leader
Corporate Events
Team Player
Storytelling
Scheduling
Brand Development
Hospitality

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