Head of CSI ISAP

7 days ago

Singapore CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Full time
Roles & Responsibilities

Summary of the position:

Under the functional link to GIT/CSI, he manages all the teams for IT Application Development, Maintenance & Support in ISAP/BLI/CSI to ensure that all the projects, activities & tasks under the teams' responsibilities are performed within quality standards, on schedule and cost effectively.

Main responsibilities:

§ Report hierarchically to the Head of ISAP and functionally to the Global Head of GIT/BLI/CSI in Paris.

§ Supervise and oversee all BLI/CSI teams & activities in ISAP.

§ Main activities of his teams are, for the applications and/or projects under the teams responsibilities:

– Delivering application development & maintenance

– Ensuring the Application supports (Level 1, 2 & 3)

– Delivering a department strategy aligned with the bank, clients, GIT/BLI and ISAP visions

– Ensuring the technological watch for continuous improvement and innovation purposes

§ Scope of activities is Risk, Finance, Compliance and Referential IT

Main duties details:

Supervise and oversee all CSI teams & activities in ISAP:

  • Ensure all the activities under the teams' responsibilities are performed on schedule, within quality standards and cost effectively.
  • Oversee the acquisition and development of software systems in organizational units.
  • Continuously monitor the satisfaction level of his internal customers and put efforts to improve it.
  • Manage the sourcing of his teams following the ISAP rules.
  • Make sure all the staff of his teams observe and respect Credit Agricole-CIB code of conduct and ISAP handbook.
  • Participate in Project governance meetings (ex: Monthly SGC meetings organized by IT Line, Steering/project committees, Regional COO meetings and etc.).
  • Manage change management.
  • Continuously put efforts for study & realization of improvement and innovation
  • Participate in transversal initiatives in ISAP and share best practices
  • Oversee and validate the CSI department expenses related to requests, claims and expenses
  • Contribute to and lead within ISAP/CSI the transformations initiated by GIT/CSI, in particular the evolution of our operating model with CA-CIB support functions (Projet Pegase)
  • Continuously ensure a good level of operation with CA-GIP teams

Deliver a proper reporting

  • Consolidate and make CSI budget and blend proposals to his/her managers
  • Review & follow up CSI project plans and make necessary escalations to the Managers.
  • Prepare and send regular/ad-hoc reports to the Managers (ex: Weekly update, ISAP straco meeting) .
  • Participate at regular/ad-hoc meetings with the his/her Managers (ex: CSI CODIR, ISAP CODIR).
  • Consult and get validation from the Managers for making important organization changes in ISAP BLI/CSI.
  • As one of the senior managers in GIT, give BLI&ISAP Management his/her views on important subjects. Is committed, reliable and helpful to his colleagues
  • Manage the budget of the department (actuals and forecasts), driving the activity and recruitment strategy to be aligned with GIT, ISAP and department blend models

Coordinate with other parties

  • Coordination with Paris teams.
  • - CSI IT Line Managers and their respective his N-1 in Paris.
  • - Any other Paris teams functionally related (ex: Sponsors).
  • Coordination with other teams in ISAP.
  • Coordination with any other teams:
  • External vendors, if needed.

Provide Team Leadership

  • Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
  • Mentor and grow managers of the domain, as well as provide a high guidance towards the technical leaders to help achieving the objectives
  • Motivate and inspire team members by setting a good example (role model) behavior consistent with words
  • Help develop team members; help resolve dysfunctional behavior
  • Strive for team consensus and win-win situation
  • Ensure discussions and decisions lead toward conclusion
  • Maintain healthy group dynamics
  • Ensure that the team members are equipped and trained effectively to participate in the team
  • Encourage innovation, creativity, risk-taking, and constant improvement
  • Recognize team member accomplishments and outstanding performance

Comply with Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Secondary duties

  • Validate and/or approve applications submitted by his team members within his delegation.
  • Other duties may be assigned.
Tell employers what skills you have

Change Management
Dynamics
Application Development
Strategy
Compliance
Team Leadership
Fraud
Prevention
Creative Thinking
Manage Change
Sourcing

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