IT Project Management Officer(Ref 48722)

**Who we are**

**Crédit Agricole Corporate and Investment Banking **(Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ **ISAP **” or “ **Information Systems Asia Pacific **”) is the 2nd largest IT setup (after **Paris Head Office **) for **Crédit Agricole CIB's worldwide **business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

Within ISAP, the **IT Production department (ITS) **is in charge of IT Operations (RUN) for CACIB IT infrastructure in Paris, which is the main IT hub, and to a lower extent other geographies such as London and Singapore.

These activities cover the following technologies:

- Core Infrastructure: Network, Security, Systems (Windows, UNIX, Linux, Cloud), Storage and Backup
- Middleware: Database (Oracle, SQL, Sybase), Big Data and production tools (Control-M, MQSeries, CFT, Sharepoint, etc)
- Workplace: User Access Infrastructure (Citrix, VDI, etc) and Unified Communication systems
- Applications technical support:Capital Market, Corporate Banking, Risk and Finance

Build activities, such as architecture, design & project management, are managed by ITS Paris.

**We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.
**Position**

As an experienced **IT Project Management Officer **, you will be in charge of the PMO activities for IT Production Services, and will be part of the Project management services team.

The **PMO **is responsible for assisting and supporting the senior management of the department in their day to day activities. This primarily involves the follow up and drive transverse activities, sourcing and reporting (among others). He/She works closely with senior managers of the entity and interacts frequently with other stakeholders based in Singapore and other regions where required.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

**Main responsibilities**
- **Reporting and Quality Assurance**
- Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
- Build and implement a quality assurance framework to support ISAP transversal projects.
- Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
- Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines
- **Governance**
- Provide support to the management during governance meeting
- Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.
- **Coordination with other groups**
- **Collaborating with other department Heads to define, prioritize the projects**
- Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
- Coordinate with Admin department for booking travel, supplies and office materials
- **Change, collaboration and process**
- Take the lead to ensure the department alignment with CACIB / ISAP compliance, security rules and controls
- Collaborating with other department leaders to define, prioritize, and develop projects
- Facilitate project managers group sharing best practices and lessons learned across the department
- Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

**Qualifications and Profile**

**_Functional _**
- Working in Banking environment and / or international organization will be an advantage
- Good understanding of an IT organisation and ecosystem
- Experienced in PMO activities or in a project management role (minimum of 5 years)

**_Technical _**
- Highly proficient with MS Powerpoint, MS Excel (pivot table), MS Project
- Capablility to producie high quality PowerPoints Dcouments in terms of design and content
- Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models
- Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders

**_Other professional skills and mindset _**
- Bright, outgoing personality with a positive outlook and strong team-working
- Strong leadership skills
- Be creative and proactive is a plus
- Strong attention to details and technicalities.Highly analytical mind and energetic character
- Outstanding presentation and