Operation Manager
4 weeks ago
Responsibilities:
- Responsible for the business performance of cafés as well as maintaining high standards of food and service to the customers.
- Prepare weekly reports.
- Create and execute plans for staff deployment and development.
- Take charge of F&B costing matters including inventory control and conducting monthly stock take.
- Handle disciplinary issues, conducting annual review and confirmation of staff.
- Provide effective leadership to the team to ensure KPI targets are met.
- Constantly review, evaluate operations/procedures and suggest improvements to the managements.
- Coordinate the entire operations of all outlets during scheduled shifts.
- Ensure strict compliance by all service staff to company's standard operating procedures.
- Any ad-hoc duties assign.
Requirements:
- Minimum 3-5 years in food and beverage operational management experience
- Working knowledge of Microsoft Office.
- Excellent in communication and leadership skills
- Food Safety Level 1
Leadership
Microsoft Office
Food Safety
Interpersonal Skills
Inventory
Inventory Control
Strategy
Compliance
Project Management
Communication Skills
Customer Service
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