Temp to Perm Hospital Customer Service Assistant #HDT
2 weeks ago
- Perform in-flight accounts follow up
- Perform re-financial counselling
- Escalate patients who have financial difficulties to reporting officer
- Perform Billing during discharge
- Data entry of all fees and information into the system
- Present and explain bill breakdown to patients
- Execute payment collections and refunds (credit card, cash, nets, cheques)
- Handle simple customers’ enquiry/feedback pertaining to admission/in-flight collections/Drs Fees billing/claims submission
- Work closely with other department staff to ensure smooth and seamless experience for patients.
Requirements
- Possess at least a Diploma Level or higher NITEC with preferably 2 years working experience in any discipline
- Able to commit to 5 days work but shift hours
- Prior experience in customer service
For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg
Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599
Tell employers what skills you have
Customer Service Oriented
Quality Management
Customer Relationships
Data Entry
Good Communication Skills
Customer Satisfaction
Customer Service
Customer Orientation
Able To Work Independently
Hospitality
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