Senior Account Manager, Cross Border

1 day ago


Singapore AMAZON ASIA-PACIFIC HOLDINGS PRIVATE LIMITED Full time
Roles & Responsibilities

DESCRIPTION

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place

As a Sales Account Manager on our Cross-Border sales team, you will leverage your sales and programmatic advertising experience to support enterprise self-service clients on the DSP and successfully grow revenue across all solutions. You will own a book of business consisting of the top South East Asia (SEA) based brands who advertise to reach customers globally. In addition to working with clients, you will develop and deepen long term relationship with our enterprise agencies by owning the end to end engagement including: training, onboarding and implementation, campaign setup/optimization, technical support, troubleshooting, and end of campaign reporting.

Key job responsibilities
Client Management & Strategy:

* Own end-to-end client relationships with enterprise self-service advertisers and agencies using Amazon DSP
* Develop and execute annual brand and media strategies aligned with customer objectives
* Hit or exceed assigned revenue targets and business objectives for designated book of business
* Navigate multiple stakeholders while bridging organizational gaps to ensure customer success

Technical Leadership & Support:

* Lead client onboarding, training, and implementation of Amazon DSP
* Serve as primary point of contact for technical support, troubleshooting, and ticket resolution
* Drive strategic consultation on DSP best practices for campaign setup, optimization, and integrations
* Provide first-line escalation support and advocate for clients within Amazon

Performance & Analytics:

* Leverage first-party and third-party data to develop pre-flight, in-flight, and post-flight campaign recommendations
* Design and deliver performance updates and business reviews to key stakeholders
* Educate clients on performance metrics, category trends, and consumer insights
* Create tailored proposals utilizing Amazon Advertising's full-funnel ad products and measurement solutions

Product Development & Innovation:

* Collaborate with cross-functional teams (Product Management, GTM, Sales, and Specialists) to drive platform improvements
* Maintain consistent client feedback loop to help evolve Amazon DSP into a more client-friendly tool
* Identify and communicate growth opportunities to clients and internal teams
* Utilize internal resources effectively to drive customer success and satisfaction

BASIC QUALIFICATIONS

* 5+ years of experience in programmatic and digital advertising, with client-facing responsibilities
* Proven experience analyzing data and implementing best practices to assess performance drivers
* Demonstrated expertise in digital media, including:
* Programmatic advertising platforms
* Display/search advertising
* Campaign optimization
* Analytics platforms
* Client management
* Strong track record of delivering revenue results and driving customer success
* Advanced proficiency in Excel and data analysis
* Strong interpersonal and collaboration skills, with proven ability to influence key decision-makers
* Demonstrated ability to use large datasets to solve complex business and technical problems
* Ability to travel to customer offices as needed

PREFERRED QUALIFICATIONS

* Programmatic trading desk or DSP platform experience
* Search advertising expertise
* Advanced analytical capabilities and experience with complex data analysis
* Salesforce proficiency
* Experience managing enterprise-level accounts and relationships
* Knowledge of industry trends and competitive landscape
* Experience in developing strategic marketing solutions across multiple channels

Tell employers what skills you have

Account Management
Sales Presentations
Digital Media
Microsoft Excel
Advertising
Data Analysis
Working With Clients
Customer Success
Strategy
Product Management
Communication Skills
Product Development
Technical Leadership
Business Development
Customer Relations

  • Singapore CYS GLOBAL REMIT PTE. LTD. Full time

    Roles & ResponsibilitiesEarn Attractive Commissions after your ApprenticeshipResponsibilities:· Develop new business via outbound phone and digital medium, such as - email and social media to introduce our FX products/services.· Perform KYC & CDD for corporate and personal account opening.· Establish, develop, and maintain business relationships with...


  • Singapore CYS GLOBAL REMIT PTE. LTD. Full time

    Roles & ResponsibilitiesEarn Attractive Commissions after your Apprenticeship!Responsibilities:· Develop new business via outbound phone and digital medium, such as - email and social media to introduce our FX products/services.· Perform KYC & CDD for corporate and personal account opening.· Establish, develop, and maintain business relationships with...


  • Singapore ALIBABA SINGAPORE E-COMMERCE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Description: Cross-Border Logistics Operations Specialist1. Operations Management:ꔷ Oversee cross-border small package operations in Singapore, ensuring seamless daily platform activities and successful execution during major promotional events.ꔷ Ensure a high standard of consumer experience throughout all operational...


  • Singapore ALIBABA.COM SINGAPORE E-COMMERCE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Description: Cross-Border Logistics Operations Specialist1. Operations Management:ꔷ Oversee cross-border small package operations in Singapore, ensuring seamless daily platform activities and successful execution during major promotional events.ꔷ Ensure a high standard of consumer experience throughout all operational...


  • Singapore ACCA Careers Full time

    Global Mobility Tax TeamWe are a dynamic and growing team that provides expert advice on international tax issues to multinational organisations. Our team members have extensive experience in cross-border compliance and risk assessment, and we are passionate about delivering exceptional service to our clients.About the RoleWe are seeking an experienced Tax...

  • Accounts Assistant

    4 weeks ago


    Singapore ACCOUNT-INK PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:At Account-Ink Pte Ltd, we specialize in delivering corporate secretarial, accounting, tax, and advisory services to empower businesses in Singapore. Our mission is to help businesses streamline operations, ensure compliance, and drive growth through innovative solutions.We believe in fostering a collaborative and dynamic...


  • Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesA bit about Wise Platform:Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises.We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure,...


  • Singapore Meta Full time

    Meta is seeking a highly experienced Senior Infrastructure Manager to lead our Edge and Network Services (ENS) Operations organization.The successful candidate will have 5+ years of direct experience managing managers and organizations.They should also possess a strong background in technical skills such as production network operations, repair function, and...


  • Singapore Nium Full time

    Nium, a pioneer in real-time global payments, is revolutionizing the way businesses collect, convert, and disburse funds across borders. As a Business Development Manager, you will play a key role in driving new business growth, acquiring new customers, and building strong relationships with existing ones.We are looking for an experienced professional to...

  • Senior Tax Manager

    1 day ago


    Singapore FAR EAST MANAGEMENT (PRIVATE) LIMITED Full time

    Roles & ResponsibilitiesResponsibilitiesResponsible for overseeing and managing the Group's Singapore and overseas direct and indirect tax matters.Ensure compliance with tax laws and regulations and accurate and timely submission of tax returns and payment of all Singapore and overseas direct and indirect taxes Attend to tax queries and liaise with tax...

  • Sales Account Manager

    3 weeks ago


    Singapore J&T EXPRESS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt...


  • Singapore SHISEIDO TRAVEL RETAIL ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIESManage projects for cross market strategic initiatives and implementation as PMO Provide guidance for cross market brand portfolio, marketing investment decision & regional investment priority/allocation Facilitate discussions and collaboration with headquarters, brand-holders, and Strategy teams in other...


  • Singapore SHISEIDO TRAVEL RETAIL ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES Manage projects for cross market strategic initiatives and implementation as PMO Provide guidance for cross market brand portfolio, marketing investment decision & regional investment priority/allocation Facilitate discussions and collaboration with headquarters, brand-holders, and Strategy teams in other...

  • Senior Accountant

    4 weeks ago


    Singapore CALIBER8 PTE. LTD. Full time

    Roles & ResponsibilitiesSenior Accountant (German Speaking based in SG)Our client is a leading medical device brand and has its global HQ in Singapore. We are looking to hire a solid accountant who has knowledge of closing, reporting, audit and compliances of Germany and will be based in SG.About the JobWe are seeking a meticulous and experienced Local...


  • Singapore M-DAQ PAYMENT SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsM-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment...


  • Singapore OBAYASHI CORPORATION Full time

    Roles & ResponsibilitiesJob Summary:The Senior General Manager leads the APRHQ Building Department and is responsible for all matters relating to Group companies and regional offices in the Asia Pacific region, including but not limited to corporate planning, tendering, project execution, safety and quality management and manpower planning.(A) Essential Job...


  • Singapore APAC Michael Page Full time

    Accounting Leadership RoleWe are seeking an experienced Senior Financial Operations Manager to lead our accounting team and drive process improvement. In this role, you will be responsible for managing full-set accounts for Singapore and regional markets, preparing and reviewing monthly financial reports, and leading month-end closing activities.About the...


  • Singapore IDEXX LABORATORIES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryPerforms regular monthly accounting tasks. Participates in preparation of internal and external periodic financial reporting requirements. Provides accounting guidance and support and serves as liaison to other areas of finance and other internal customers.PRIMARY DUTIES AND RESPONSIBILITIES:Calculates, prepares and posts...

  • Accountant

    1 day ago


    Singapore Ju Eng Home for Senior Citizens Full time

    Roles & ResponsibilitiesKey Performance Areas & Job ScopeAt Ju Eng Home for Senior Citizens, we are a non-profit organization committed to providing high-quality care for our residents. As part of a small, dedicated finance team, we seek an individual who is passionate about contributing to the social sector and working collaboratively to ensure the...

  • Senior Manager, Tax

    2 weeks ago


    Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & ResponsibilitiesFast growing Digital Infrastructure Service Provider IPO plans, bold expansion plans aheadAbout Our ClientOur client is one of the fastest-growing digital infrastructure companies, having made strategic acquisitions and investments to emerge as a market leader in key global economic hubs across Asia and Europe. With their agile,...