Senior Manager, IT Workflow Transformation

4 weeks ago


Singapore HTL MARKETING PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:

· Develop and lead the workflow and workplace digital transformation roadmap to support the business strategic plan and operations.

· Develop and implement methodologies to identify needs and opportunities to improve the workflow and workplace effectiveness and efficiencies across the organisation.

· Design and document the workflow solution, ensuring the solution design meets requirements, compliance and security standards.

· Develop user training materials and conduct user training sessions to ensure end-users are proficient in utilizing the solution application/tool.

· Manage the organization's Information Technology Policy

· Address user information technology requests and resolve issues to solve root causes to improve work efficiencies and effectiveness.



Required Skills

To be successful in this role, he/she should have:

· Bachelor’s degree in Information Technology related field

· Minimum 5 years of reelvant work experience

· Able to think strategically and implement operationally

· Ability to understand business and translate that into action plans, policies and processes

· Know how to measure success

· Strong project management skills

· Strong change management skills

· Entrepreneurial in getting problems solved

· Exceptional verbal and written communication skills.

· Strong knowledge of Office 365 tools (eg. PowerAutomate, SharePoint, Teams) and experience in the management and administration of the tools.

· Solid working knowledge of current security protocols and threats

· Ability to formulate IT related policies and procedures

· Experience in process methodologies (Lean, Six Sigma, TQM, etc) will be advantageous

· Project Management (PMP) will be advantageous


Tell employers what skills you have

Digital Transformation
Coaching
Management Skills
Technology Policy
Change Management
Risk Management
Administration
Information Technology
TQM
SharePoint
Compliance
Project Management
Consulting
Lean Six Sigma

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