Spa Manager
4 weeks ago
Shangri-La Rasa Sentosa, Singapore
We are looking for a Spa Manager to join our team
As a Spa Manager, we rely on you to:
- Responsible for the daily operation of the spa, creating a relaxing caring and personalized spa environment in accordance with the hotel's standards
- Ensure spa facilities, operations and service delivery are of the highest standard at all times
- Supervise and direct the spa team
- Handle all guest requests in a timely, professional and efficient manner
- Familiarize with the spa packages, facilities and equipment and note preferences of guests
We are looking for someone who:
- Has a passion for wellness and holistic health
- Has certifications from CIDESCO, ITEC, CIBTAC, IFA or equivalent qualification
- Preferably has experience working in either a spa or a hotel background
- In-depth knowledge of spa operations, including an understanding of various spa treatments
- Adaptable to industry trends and changing market demands
- Competence in financial management and experience in revenue maximization through effective sales and marketing strategies for spa packages
- Strong skills in people management and development
- Excellent planning, multitasking and time management
- Excellent decision-making and problem-solving skills
- Has strong interpersonal skills
- Is able to work independently
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided to Sentosa Island
If you are the right person, what are you waiting for? Click the apply button now
Tell employers what skills you have
Interpersonal Skills
Supervise staff
Handle guest feedback
Spa
Guest Satisfaction
Communication Skills
Administrative Support
Able To Work Independently
Ability to Prioritize
Hospitality
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