Customer Service Cum Admin

1 month ago


Singapore AVANT E-COMMERCE SERVICE PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:
- Communicate with external stakeholders for delivery orders
- Call customers to arrange for the delivery of goods
- Receive callbacks from customers and deal with any customer queries
- Check on status of parcels using internal operation backend system
- Handle payment from suppliers and vendors
- Manage any payment issues with external stakeholders

- Proficient in using basic Excel function to calculate driver commission

Job Requirements:
- Min Diploma qualification is preferred
- Basic proficiency in Microsoft Office (Excel & Word)
- Able to work in a warehouse environment (will be based in office)
- Able to multi-task and a good team player
- Proficient in both English and Mandarin to liaise with Mandarin-speaking associates and customers

Working Hours:
- 5 days/6 days week (Alternate Saturdays)
- 9am to 6pm


Tell employers what skills you have

Able To Multitask
Microsoft Office
Microsoft Excel
Analytical Skills
Interpersonal Skills
Adaptability
Excel
Team Player
Microsoft Word
Customer Service
Customer Service Experience

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