Hotel Supervisor
6 days ago
You will oversee the general housekeeping of the lobby and common areas in the Hotel. You will have close collaborations with colleagues from the different departments including Guest Service and Engineering teams to provide a smooth and pleasant stay for all our guest. You will report directly to the Supervisor or Manager, Housekeeping.
Responsibilities:
Reporting to the Executive Housekeeper, the incumbent will be responsible to:-
- To have complete knowledge of hotel standard operating policies and procedures, scheduling
- To maintain and enforces all quality service standards and procedures for Housekeeping Services
- Maintains and clean all public areas, heart of the house areas and other assigned work areas as per standard operating procedures
- Handles housekeeping cleaning equipment with care as per standard operating procedures
- Reports malfunctioning of equipment, damaged and abused to Public Area furniture , fixtures, carpet and any other hotel properties and any defects for maintenance to Manager
- Maintains par stock on all supplies and parts
- Checks and maintains that all hygiene rules and regulation are strictly adhered to
- Be flexible in work hours, as public areas may need cleaning at various times throughout the day.
- A team player with the ability to work with minimum supervision.
- Willing and able to perform shift duties and able to work on weekend and during public holidays.
- Able to adhere to standard operating procedures / policies on workplace safety
- Any other duties assigned from time to time
Requirements:
- Must be able to lift and operate cleaning equipment
- Endure physical movements throughout work area
- Comfortable with rotating shifts
- A team player with the ability to work with minimum supervision.
- Willing and able to perform shift duties and able to work on weekend and during public holidays, 6 days.
- Able to adhere to standard operating procedures / policies on workplace safety.
Front Office
Strategic Planning
Management Skills
Leadership
Microsoft Office
Microsoft Excel
Social Media
Housekeeping
Workplace Safety
Inventory
VIP
Public Relations
Furniture
Team Player
Team Building Skills
Scheduling
Directing
Customer Service Experience
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