Hotel Minibar Supervisor
3 days ago
JOB SCOPE
Summary of Job Responsibilities
As a Minibar Supervisor, you are responsible for supervising Minibar Controllers & GSA. Taking ownership of overall Minibar operation. Requisition of all inventories (subjected to the approval of the Minibar Assistant Manager), as well as the maintenance of par stock levels. You will also be responsible for ensuring the accuracy of postings as well as overseeing the tracking of expiring items.
Job Responsibilities
· Assign Team Members with duties and inspect work quality according to standards
· Supervise, train, support and monitor Team Members
· Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate by setting good examples
· Requisite stocks
· Ensure PAR stock levels are maintained
· Responsible for ensuring accurate postings on Opera based on actual consumption & replenishment report
· Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement
· Maintain daily stock count (opening/closing) list
· Supervises the work of the Minibar Controllers & GSAs, ensuring that all items that are delivered are properly stored and accurately tracked
· Support Assistant Manager & Manager in daily operation
· Responsible for investigating disputes raised by guest / operational departments
· Coach and counsel Team Members on work performance
· Ensure clear and effective communication between Minibar and other departments
· Always comply with the hotel standards and regulations to encourage safe and efficient hotel operations
JOB REQUIREMENTS
Education & Certification
· Diploma in education or related field preferred
Experience
· Minimum 1 year experience in Minibar
· Hospitality background with Opera knowledge would be an advantage
Other Prerequisites
· Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
· Strong leadership skills to teach and manage Team Members
· Ability to work both independently and in a Team
· Ability to obtain and supervise the use of equipment and materials needed
Tell employers what skills you haveNegotiation
FDA
Microsoft Excel
Valuation
Literacy
Investment Analysis
Technology Transfer
Housekeeping
Inventory
MS Project
Equipment Qualification
Process Optimization
Technical Leadership
Customer Service
Petrochemical
Corporate Finance
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