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Client Relations Executive

1 month ago

Singapore PRECIOUS HOMES BUKIT PANJANG PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Reception duties
  • Attend to visitors ad handle enquiries
  • Maintain a good filing system and records.

Administrative

  • Handle the admission, discharge, booking and coordination of transport for the residents
  • Arrange for financial counselling
  • Ensure that the residents’ records are updated and properly maintained
  • Ensure all charges keyed into the CURA System are correct before generating invoices
  • Send out invoices and monitor accounts receivables
  • Generating receipts upon receiving payment
  • Prepare day end report · Updating of E bed status in IRMS
  • Updating of the hospitalization and home leave
  • Coordinating and emailing prescriptions to NHGP
  • Coordinating with family for subsidy application and for the social report

Others

  • Coordinating with Nursing head for assessment
  • Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System
  • Coordinating with Nurse Manager for bed assessment
  • Coordinate with the Nursing Department for any special meals ordering
  • Coordinating with Nurse Manager for functional status report for subsidy application
  • Coordinating with PT for PT report for subsidy application
  • Email to the respective nursing level for the discharge notice
  • Handling client’s feedbacks and redirect the feedback to the respective department head
  • Coordinating with resident/family needs (E.g. purchase of ripple mattress and additional PT session)


Requirements

  • “A” Levels / Certificate / Diploma / Degree in Business or Equivalent
  • With relevant experience in Nursing Home or healthcare industry
  • Patient with good customer service

Tell employers what skills you have

Front Office
Healthcare Industry
Dependable Team Player
Microsoft Office
Active Team Player
Invoicing
Positive Team Player
Advising Clients
Cashiering
Communication Skills
Nursing
Customer Service
Decision Making
Nursing Care

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