Food & Beverage Executive
Found in: Talent SG 2A C2 - 2 weeks ago
Job Description:
- Assist in greeting and seating guests.
- Perform the task of maximize sales opportunities through knowledge of product and suggestions.
- Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
- Assist in supervising the team in providing quality and cousu main service to the guests.
- Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
- Serve food and beverage to guests in the restaurant/banquet area.
- Assist with the set up of the outlet/ banquet area
- Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
- Promote the restaurant’s specialties and serve in accordance to the established standards.
- Ensure that the working areas are well maintained.
- Be helpful towards guests that need assistance.
- Clean and prepare tables for inflow of guests.
- Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Coach and train team to deliver consistent service
- Perform all tasks to Sofitel Brand standards
- Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
Job Requirements:
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Understanding of luxury guest expectations and a desire to exceed these expectations.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Excellent verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Sofitel.
- Hold a Food Hygiene certificate.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Restaurants
Interpersonal Skills
Food Quality
Recruiting
Administration
Restaurant Management
Cash Management
Customer Satisfaction
Customer Service
Hotel Management
Food Service
People Management
Hospitality
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