Front-office Application Support

4 days ago


Singapore PINPOINT ASIA INFOTECH PTE. LTD. Full time
Roles & Responsibilities

Our client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.

Key Responsibilities

  • Provide hands-on support for front-office trading applications, ensuring availability, reliability, and optimal performance.
  • Identify, analyze, and resolve technical issues in a timely manner while adhering to incident management processes.
  • Work closely with traders, sales teams, and other front-office stakeholders to address application-related queries and issues.
  • Conduct post-incident reviews and implement solutions to prevent the recurrence of issues.
  • Utilize monitoring tools to proactively detect and address potential system issues.
  • Support the deployment of application upgrades and enhancements, ensuring minimal disruption to business operations.
  • Maintain accurate documentation for systems, workflows, and incident resolutions.
  • Ensure that applications operate within regulatory guidelines and standards.

Key Qualification

  • Strong knowledge of Linux/Unix systems and scripting (Shell, Python, etc.).
  • Proficiency in database management and SQL queries.
  • Familiarity with network protocols and application monitoring tools (e.g., AppDynamics, Splunk).
  • Understanding of front-office trading systems and workflows (e.g., Equities, Fixed Income, FX).
  • Experience working with Order Management Systems (OMS) or Risk Management platforms.
  • Excellent communication skills to interact with non-technical users and technical teams.
  • Strong analytical and problem-solving abilities.
  • Ability to manage high-pressure situations and meet strict deadlines.
  • Previous experience in a similar application support role within an investment banking or financial services environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ resume.sg@pinpointasia.com (EA Registration number: Reg No: R23112483)

Tell employers what skills you have

Excellent Communication Skills
Mergers
Work Well Under Pressure
Application Monitoring
Investment Banking
Risk Management
Appdynamics
Trading Systems
Application Support
Python
Fixed Income
Acquisitions
Financial Services
Incident Management
Equities
Legal Issues

  • Singapore INFOSYS COMPAZ PTE. LTD. Full time

    Roles & ResponsibilitiesDetailed Job Description1. Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have)2. Work with multiple vendors to resolve daily BAU issues.3. Work with Stakeholders to identify Business requirements and their processes.4. Perform triages to keep updated on the...

  • Front Desk Officer

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesManage incoming calls, address inquiries, and relay messages as needed. Welcome, register, and announce the arrival of customers. Direct visitors to their designated locations upon check-in. Oversee incoming mail, packages, and petty cash at the front desk. Organize and maintain hardcopy filing of monthly reports for the front...


  • Singapore CIVIL SERVICE CLUB Full time

    Roles & ResponsibilitiesFront Office ReceptionistLocation: Bukit Batok Clubhouse (West area, Singapore)We are looking for candidate to fufill the post of a Front office receptionist (Part Time).What you'll be doing:Assist members with payment of membership, facilities booking and courses Attend to walk in enquiries Answering of phonecall Adhoc duty as...


  • Singapore OFFICE SECRETARIES PTE. LTD. Full time

    Roles & ResponsibilitiesFresh graduates or junior candidates who are enthusiastic about starting their career in client services, we welcome your application to explore this job vacancy with usThe job incumbent will be responsible for managing the front desk and offer a variety of administrative support across the Firm. Multi-tasking is essential in this...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you looking for an exciting new opportunity to develop your skills and grow your career? Look no further We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesJob Responsibilities Provide administrative support to Front Office Department, ensure all letters are accurate Keep up-to-date Rooms Division files and maintains an effective and efficient filing system Keep track and response to all comments from Trip Advisor Keep up to date and accurate records of all Front Office employees'...

  • Application Support

    6 days ago


    Singapore TRUST RECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesHighlightsStandby support (Overseas timing) Global derivatives exchanges such as CME, EUREX, ICE, ASX, SGX or OSE Low-Latency Trade Execution and Algorithmic Trading Linux OS and Network Troubleshooting Client Support and Exchange ConnectivityJob Descriptions:Respond promptly to support requests and enquiries from clients. Work...


  • Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description:Application Processing & EvaluationReview and assess submitted applications to ensure completeness and compliance with eligibility criteria. Coordinate with relevant teams to clarify application details and seek additional information when required. Maintain accurate records of application statuses, decisions, and...


  • Singapore STELLAR TRADING SYSTEMS PTE. LTD. Full time

    Roles & ResponsibilitiesThis role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our...


  • Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Roles & Responsibilities Implement operating procedures & service standards for front office operations Monitor front office operations to ensure adherence to organisational standards & procedures Review manpower allocation for front office operations Monitor room inventory levels & reconcile discrepancies Manage team's service performance in response...


  • Singapore CORESTAFF PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is one of the distributors of luxury and electric cars in Singapore. They are looking for Front Desk Officer/ Receptionist to join their team now About the role:We are seeking a proactive and organized Front Desk Officer/ Receptionist to manage reception duties, handle calls, coordinate mail and visitor check-ins, and...

  • Front Office Analyst

    3 weeks ago


    Singapore HARBOURVIEW INVESTMENT PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for a motivated and dynamic individual to join a start-up hedge fundWho we're looking forAn independent and proactive worker with good communication skills A team player with high attention to detail and ability to work under pressure Ability to prioritize work with minimal supervision and good time management skills are...


  • Singapore RECRUIT AVENUE PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Singapore Salary: Up to SGD 150,000 per annum Employment Type: Full-TimeAre you an experienced Application Support Analyst with a strong background in financial services? Our client, a world-leading commodity broker, is seeking a highly skilled professional to join our team in Singapore, providing technical support for...


  • Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Involved in new systems development and enhancements, and maintenance to existing applications to ensure alignment with business objectives Responsible for analysis, programming, problem resolution and user support for one or more system applications Plan, execute and monitor projects assigned to ensure deliverables...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesHandle incoming calls, respond to inquiries, and forward messages as required. Greet, register, and notify relevant staff of customer arrivals. Guide visitors to their designated locations after check-in. Manage incoming mail, packages, and petty cash at the front desk. Maintain hardcopy filing of monthly reports for the front...

  • Front Office

    3 weeks ago


    Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities•Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.•Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.•Up to date of internal promotions and be familiar with the local events in...

  • Front Office Agent

    4 days ago


    Singapore HERITAGE HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesJOB PURPOSE:Maximize guests' satisfaction and retention by meeting their unique needs in a timely and responsive manner.ACCOUNTABILITIES:1. Handle the check-in and check-out of guests including the processing of their reservations and rooming at the unit level.2. Handle all guest requests during their stay.3. Handle all front desk...


  • Singapore SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur Client - Equities Technology organization is looking for a senior software engineer in the APAC Equities Electronic Trading team. The person in this role will be responsible for the design, development and delivery of next gen low latency execution platform in APAC. The senior engineer will collaborate with a team of developers...


  • Singapore SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur Client - Equities Technology organization is looking for a senior software engineer in the APAC Equities Electronic Trading team. The person in this role will be responsible for the design, development and delivery of next gen low latency execution platform in APAC. The senior engineer will collaborate with a team of developers...