Manager – IT Solutions – Contract Logistics – APAC

2 weeks ago

Singapore DP WORLD ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Job Summary

As the IT Solutions Manager for Contract Logistics in APAC, you will be the driving force behind designing and implementing IT solutions that meet the unique needs of our customers. You'll work closely with commercial teams on RFQ responses, document and analyze customer requirements, and ensure seamless, timely solution deployment. This is a strategic regional role that calls for deep expertise in Contract Logistics, a strong understanding of WMS and TMS systems, and commercial insight. Your collaborative approach will ensure customer-centric solutions and support business growth across APAC.

Key Accountabilities

  • Represent IT in commercial discussions, managing bid qualifications, IT costing, solution design, and customer presentations.
  • Act as the primary IT point of contact in all customer engagements, building lasting relationships and understanding specific needs.
  • Coordinate with global and regional IT resources to develop innovative solutions tailored to customer requirements.
  • Present IT solutions clearly and compellingly to both internal and external stakeholders.
  • Conduct workshops to capture and validate customer requirements, ensuring that proposed solutions meet expectations.
  • Develop detailed timelines and roadmaps for solution implementation, securing and coordinating necessary resources.
  • Build and maintain strong relationships with IT Heads and senior stakeholders across the region and group, ensuring smooth implementation and operational success.

Qualifications, Experience, and Skills

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years in IT solutions, with a focus on logistics solution design, business analysis, and implementation, ideally in a customer-facing role.
  • Expertise with WMS, TMS systems, and EDI standards; hands-on experience in application development, integration, and implementation.
  • Understanding of various contract logistics models and domains.
  • Strong project management skills, with the ability to handle multiple projects simultaneously.
  • Fluent in English and an additional Asian language, with the ability to translate complex technical concepts for non-technical stakeholders.
  • Strong problem-solving skills to address challenges within the logistics domain.
  • Familiarity with ITIL, Agile, or other relevant frameworks.
  • Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Tell employers what skills you have

WMS
Management Skills
Factory
Customerfacing
EDI
Recruiting
Business Analysis
Supply Chain
Agile
Application Development
Information Technology
TMS
Customer Presentations
ITIL

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