Junior Project Manager

3 weeks ago

Singapore EPS CONSULTANTS PTE LTD Full time
Roles & Responsibilities

[Client information (Hiring Company)]

Our client runs a rapidly growing market research and insights platform, and over 115 million online interviews have been sourced from the client's platform in 5 years.

Most recently, they were recognized across the industry:

  • Certified Great Place to Work (2022-2024),
  • Built In's Best Places to Work (2020-2024),
  • Inc Best Workplaces (2023-2024),
  • Newsweek's Global Most Loved Workplaces (2023-2024)
  • Deloitte's Fast 500 (2020- 2023)

[The Opportunity]

A Junior Project Manager on the Client Services team plays a vital role in the day-to-day delivery of market research projects. Your primary focus is to manage multiple customer projects simultaneously and ensure that all projects you are tasked with leading are successfully delivered to customers and that their expectations for quality and service are met or exceeded.

[Your Responsibilities]

  • Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms
  • Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues.
  • Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded.
  • Oversee and help manage complex projects with supervision and support from senior team members.
  • Follow established best practices and processes for project delivery.
  • Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
  • Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems
  • Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business.

[Requirements]

  • Experience in Market Research preferred, but not required.
  • Business Level in Japanese (speaking ability)
  • Ability to manage multiple projects with competing priorities
  • Ability to learn and use new technology platforms to meet or exceed customer and project needs
  • Ability to find innovative solutions to address customer and project needs
  • Solid judgment and critical thinking skills
  • Excellent communication and analytical skills
  • Ability to be proactive in anticipating problems and provide solutions
  • A passion for curiosity and a drive to always be learning
  • Ability to foster positive relationships across teams and customers

[Benefits]

  • We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business.
  • Unlimited PTO and sick time
  • Team events and celebrations.
  • Employees enjoy casual dress and fun within a professional team environment.
Tell employers what skills you have

Account Management
Digital Project Management
Japanese Language
Japanese Language Proficiency Test
Project Management Tools
Japanese management
Strategy
B2B
Project Management
Japanese Market
Presentation Skills
Customer Satisfaction
Japanese Culture
project management skills
Project Management review
Japanese
Japanese Business Culture

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