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Assistant F&B Manager

1 month ago

Singapore SOCIAL SUMMER KITCHEN PTE. LTD. Full time
Roles & Responsibilities

Who we are

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.


Your role:

To head up the restaurant operation at COL with the key focus on ensuring exceptional experiences to all our guests through excellent service


Your key responsibilities:

  • Leading by example a team of 8-10 FOH team members, including a management team of head sommelier and head of beverage
  • Reporting directly to the General Manager and Chef / Director
  • Supporting, developing through coaching, motivating and inspiring the FOH team.
  • Planning FOH roster and managing all payroll processes
  • Leading team training sessions to help develop skills and knowledge within the team
  • Working within set budgets to help achieve targeted profits
  • Guest relations management and dealing with enquiries and bookings
  • Responding positively and proactively to any online feedback and complaints within a timely manner
  • Maintain guest satisfaction; building relationships with important and regular guests.
  • Ordering of consumables on a weekly basis working
  • Ensuring the up upkeep of the building is at the highest possible standards at all times
  • Management and upkeep of the daily and weekly checklist
  • Responsible for the call out and follow up of maintenance works required in either the restaurant and its facilities and the outer building.

What we’re looking for

  • Someone with at least 3 years experience in a similar role
  • A passionate, ambitious and forward thinking individual with an ambition to succeed
  • Someone looking to learn, develop and progress in a progress start up company into a bigger role within a 3 - 6 month period
  • The right applicant will be a natural leader open to working in a business that constantly evolves.
  • A good communicator who isn’t afraid of speaking their mind.

Key Benefits:

  • 5-day work week (Tuesday to Saturday and every last Sunday of the month)
  • Flexi Benefits
  • Late Night Transport
  • Birthday Leave Birthday credits ($75 col voucher - 1month validity)
  • 30% staff discount at COL & 1880
  • Meal Allowance $168
  • Transport Allowance $100
  • 14 Annual Leave (increase yearly)
  • Performance & Salary Review twice a year
  • Bonus
  • Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Tell employers what skills you have

Coaching
Budgets
Restaurants
Medicine
FOH
Consumables
Team Training
Guest Relations
Cashiering
Customer Satisfaction
Customer Service
Customer Service Excellence
Team Work
Cocktails
leadership skills
Hospitality

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