EUC H&F Support ENgineer

1 month ago


Singapore OPENSOURCE PTE. LTD. Full time
Roles & Responsibilities

Skill :- EUC H&F (This is 100% Onsite requirement; engineer should work from client office.)


Location – Singapore


Job Description :-


  • Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
  • Good customer handling skill and prior experience in Concierge (VIP Users) support
  • Install Standard SOE Image on Desktops and Laptops.
  • Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
  • Document all support activity within the IT Incident and Change Management tracking tool.
  • Support and troubleshooting of Operating Systems Windows 10
  • Support and troubleshooting of O365 all applications
  • SCCM client end installation & troubleshooting knowledge
  • Mobile device configuration (Like MDM, Mailbox, Teams)
  • Software and Application Troubleshooting
  • Basic knowledge of Networking and Active Directory
  • Must have right attitude and customer centric approach

Tell employers what skills you have

Windows XP
Troubleshooting
Windows 10
ICT
Hardware
Change Management
Ticketing
Citrix
Laptops
Active Directory
Windows 7
VLAN
Project Management
MCSE
Networking
Operating Systems
Windows
ITIL
Facilitation
Incident Management
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