Senior EUC Engineer
1 day ago
Responsibilities
- Solution Architecture: Design and architect end user computing solutions encompassing physical desktops, laptops, tablets (iPads), virtual desktops and think clients. Develop detailed technical specifications and deployment strategies.
- Device Management: Implement and manage a variety of EUC devices including windows PCs, iPads, Thin Clients. Ensure efficient provisioning, configuration and lifecycle management.
- Virtual Desktop Infrastructure: Lead the implementation and management of thin client and VDI solutions, including VMware Horizon. Optimize performance and ensure high availability.
- Operating System Deployment: Oversee the deployment and management of operating systems (Windows 10/11) using tools such as MECM, Altiris, Intune and other device management solutions.
- Migration Projects: Lead and manage complex migration projects involving transitions from on-premises to cloud-based solutions, upgrade of operating systems and migration of applications and user data across varies devices.
- Automation and Scripting: Utilize scripting languages to automate provisioning, configuration and management tasks. Develop scripts for bulk deployments and device managements.
- Performance Optimization: Monitor and analyze the performance of EUC environments. Implement optimization techniques to enhance system efficiency, reliability and user experience across all device.
- Security and Compliance: Implement and manage security measures for EUC environments, including endpoints protection, encryption, secure access and compliance with organizational policies and industry regulations.
- Technical leadership: Provide expert guidance and technical leadership on EUC technologies. Conduct design reviews, technical discussions, and lead cross-functional teams in implementing solutions.
- Troubleshooting and Support: Address and resolve complex technical issues related to EUC devices and environments, perform root cause analysis and implement corrective actions to prevent recurrence.
- Documentation: Develop and maintain comprehensive documentation, including architecture diagrams, deployment guides, device management procedures and troubleshooting documentation. Ensure knowledge transfer to relevant teams.
- Training and Mentoring: Provide training and mentorship to junior team members and end users on new technologies, device management practices and best practices.
- Any other ad-hoc duties as assigned by supervisor.
- 8+ years of experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.
- Operating systems: Extensive experience with Windows 10/11, iOS
- VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients
- Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.
- Security: Experience with endpoint security solutions, encryption technologies and security best practices.
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: andrechua@recruitexpress.com.sg
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
Tell employers what skills you have
Microsoft Azure
Troubleshooting
Laptops
High Availability
VMware
Root Cause Analysis
Scripting
Reliability
Solution Architecture
Architecture Design
Windows
Technical Leadership
VDI
Encryption
System Deployment
Virtual Desktop Infrastructure
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