Senior / Sales Manager (Village, Outpost, Barracks, Oasia Resort - Sentosa Cluster)
5 days ago
- Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
- Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
- Generate new sales leads/ prospects and establish new accounts to grow client base
- Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
- Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
- Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
- Compliance with statutory regulations and internal guidelines/ SOPs
- Follow up with clients whose payments are outstanding and overdue
Negotiation
Lead Generation
Sales
Entertainment
Property Management
Telemarketing
Customer Relationship Management
Selling
Sales Process
Strategy
Product Management
Compliance
-
Assistant Director of Sales
5 days ago
Singapore VILLAGE HOTEL SENTOSA Full timeRoles & ResponsibilitiesThe individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village...
-
Senior / Guest Service Assistant
5 days ago
Singapore OASIA RESORT SENTOSA Full timeRoles & ResponsibilitiesResponsibilitiesWork closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...
-
Resort Duty Manager
5 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La's Rasa Sentosa, SingaporeWe are looking for a Duty Manager to join our teamAs a Duty Manager, we rely on you to:Ensure smooth operation daily Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up to date with hotel products and services Monitor...
-
Resort Duty Manager
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La's Rasa Sentosa, SingaporeWe are looking for a Duty Manager to join our teamAs a Duty Manager, we rely on you to:Ensure smooth operation daily Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up to date with hotel products and services Monitor...
-
Senior / Guest Service Executive
3 weeks ago
Singapore OASIA RESORT SENTOSA Full timeRoles & ResponsibilitiesJob ExpectationsCollaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences to ensure that services offered meet their needs. Stay well-informed...
-
Duty Manager
3 weeks ago
Singapore OASIA RESORT SENTOSA Full timeRoles & ResponsibilitiesJob ExpectationsOverseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure...
-
Front Desk Receptionist
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Front Desk Receptionist to join our team!As the Front Desk Receptionist, we rely on you to: Provide all-rounded guest services such as checking in and out Contribute towards a memorable hotel experience for all guests Handle all guest requests in a timely, professional, and...
-
Sales Coordinator
3 weeks ago
Singapore THE SINGAPORE RESORT & SPA Full timeRoles & ResponsibilitiesSecretariat Support MAIN DUTIES:Position Requirements Assist the sales team in secretarial and administrative support Act as a contact person between the client and the hotel in the absence of Director of Sales, Asst Director of Sales, Sales Team Proficient in the operation of personal computer and Opera Systems Well versed in...
-
Sales Coordinator
3 weeks ago
Singapore THE SINGAPORE RESORT & SPA Full timeRoles & ResponsibilitiesSecretariat SupportMAIN DUTIES:Position RequirementsAssist the sales team in secretarial and administrative support Act as a contact person between the client and the hotel in the absence of Director of Sales, Asst Director of Sales, Sales Team Proficient in the operation of personal computer and Opera Systems Well versed in all...
-
Senior Sales Manager
5 days ago
Singapore RAFFLES SENTOSA SINGAPORE Full timeRoles & ResponsibilitiesJOB SUMMARYYou will report directly to the Director of Sales and Marketing and collaborate closely with internal teams to ensure the seamless execution of sales strategies that align with the hotel's luxury brand standards.As the Sales Manager at Raffles Sentosa, you will be responsible for driving revenue growth by developing and...
-
Telephone Operator
5 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Telephone Operator to join our teamAs the Telephone Operator, we rely on you to:Provide a warm, helpful and informative service over the phone Contribute to creating an excellent experience to all guests Handle all guest requests in a professional and timely manner Provide...
-
Stewarding Supervisor
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Stewarding Supervisor to join our teamAs a Stewarding Supervisor, we rely on you to:Assist Chief Steward in ensuring smooth operations of the Stewarding Department and supervises Service Associates Maintain book keeping of all operations equipment Control flow and supply of...
-
Shift Duty Engineer
5 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Shift Duty Engineer to join our teamAs a Shift Duty Engineer, we rely on you to:Manage, coach and supervise the engineering technicians Ensure all equipment runs smoothly at all times Carry out and prioritise emergency work requests Support engineering projects through...
-
Secretary to Resident Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Secretary to Resident Manager to join our teamAs a Secretary to Resident Manager , we rely on you to:Provide secretarial support for the Resident Manager Support the Resident Manager for all administration and office coordination Interact with internal and external stakeholders ...
-
Assistant Manager, Sales Operations
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesWe are looking for an Assistant Manager, Sales-Operations to join our team!As an Assistant Manager, Sales-Operations, we rely on you to: Assist Senior Director, Sales - Operations (Singapore) with Sales Operations functions including all business activities and processes that help the sales organisation run effectively, efficiently...
-
Assistant Manager, Sales Operations
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesWe are looking for an Assistant Manager, Sales-Operations to join our teamAs an Assistant Manager, Sales-Operations, we rely on you to:Assist Senior Director, Sales - Operations (Singapore) with Sales Operations functions including all business activities and processes that help the sales organisation run effectively, efficiently and...
-
Cluster Director of Finance
3 weeks ago
Singapore RAFFLES SENTOSA SINGAPORE Full timeRoles & ResponsibilitiesJOB SUMMARYReporting to the Cluster General Manager, the Cluster Director of Finance is responsible for the overall financial management of the Hotels including financial reporting, budget and forecasts preparation, as well as the development and maintenance of adequate internal accounting control policies and procedures to ensure...
-
Senior / Guest Service Assistant
3 weeks ago
Singapore THE BARRACKS HOTEL SENTOSA Full timeRoles & ResponsibilitiesResponsibilitiesCreate positive and memorable guests' experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...
-
Senior / Guest Service Assistant
3 weeks ago
Singapore THE OUTPOST HOTEL SENTOSA Full timeRoles & ResponsibilitiesJob ExpectationsCreate positive and memorable guests' experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...
-
Senior Cluster Manager
6 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeJob Description:The Office of Campus Housing at Nanyang Technological University plays a pivotal role in creating an exceptional learning, working, and living environment for students, faculty, and staff.We are seeking a highly skilled individual to serve as a Deputy Cluster Lead for one of our student hostels. This role offers the opportunity to develop and...