Customer Service Officer

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

Roles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...

Roles & ResponsibilitiesOur client, one of world’s largest financial services institutions is looking for:Customer Service OfficerResponsibilities: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner Ability to understand customers’ needs...

Roles & ResponsibilitiesJob Responsibilities Responsible for handling front office reception and administration duties Greet customers and answer all customers’ enquiries Perform scheduling appointment calendar and sending reminders on appointments to customer Generating and compiling of daily sales reports Perform outlet stock-take and other ad-hoc...

Our client, one of world's largest financial services institutions is looking for:Customer Service OfficerResponsibilities:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient mannerAbility to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesAs a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities: Attend to customer enquiries, feedback and complaints via phone, email or in-person. Check and monitor...

Roles & ResponsibilitiesJob Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support...

Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities:Attend to customer enquiries, feedback and complaints via phone, email or in-person.Check and monitor CCTVs for discrepancies, system...

Roles & Responsibilities Answer calls professionally to provide information about products and services, handle customers' orders Liaise directly with customers for the order processing Responsible for coordinating all Sales related details, before and after Sales Attend to Sales enquiries, Quotations, Sales Statistic report and ad-hoc duties Maintain...

Roles & ResponsibilitiesOverviewAs a Customer Service Officer in Glass-Fix, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Your dedication to delivering outstanding...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

.Provide support and quality customer service to clients..To assist on customers / suppliers' inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules).Manage telephone enquiries in a professional manner..Take note of customers' requests and follow-up actions to fulfil customer's request.Work and coordinate with...

Roles & ResponsibilitiesAs a Customer Service Officer, you will provide: Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Handle email enquiries and live chats. Understand customers' needs and provide appropriate/ customized solutions. Identify cross-sell...

Roles & ResponsibilitiesThong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer...

No Prior Experience Are Welcome To ApplyNo foreign quota availableJob Scope: To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service providers etc• Tracking customers' consumption and requirements, managing stocks...

Roles & ResponsibilitiesResponsibilities• Providing office day to day admin support• Task to configure other IT devices• In charge of doing devices exchanges and redemptions• Assist the team in communicating with the status of the outstanding tasks• Handling customer complains• Learning the Singtel system and assisting customer needs and...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during...

Roles & ResponsibilitiesJob Description Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner Explore and introduce different type of services and products that are available to our customers Analyzing customer intention in order to assist customers to your...