Manager/Senior Manager, Account Management

6 days ago


Singapore ABACARE SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Manage and provide client service to corporate clients
  • Plan & execute client renewal and ensure client retention and revenue growth
  • Assist to peer review processes with your peers and to ensure high standard and accuracy of deliverables to clients
  • Maintain the client portfolio with high standard of account servicing to achieve successful customer retention
  • Provide technical product support to Business Development team & Account Management team members
  • Support the Director of Business Development & Account Management in preparing quotations/proposals, prospect/client meetings and liaising with providers
  • Handle policy administration, claims and renewals
  • Identify opportunities to up and cross sell to value add to clients
  • Ensure accuracy of policy contracts, endorsements & invoices, prompt internal financing reporting and payment collection of insurance premiums
  • Engage in special projects and any ad-hoc duties or tasks that may assign
  • Maintain relationships with colleagues from regional offices to support in collaborative tasks/request/issues which may value add to their clients
  • Practice your activities with the highest level of integrity, honesty, and professionalism
  • At all times promote and develop the positive reputation of Abacare clients and insurance providers alike

Job Requirements

  • Minimum Polytechnic diploma and above
  • Ideally 3-5 years of working experience in Employee Benefits space/segment in the Broking/Insurance industry. Salary will commensurate with experience
  • Strong knowledge in client management and experience in health and benefits advisory.
  • Good oral and written communication and presentation skills
  • Competence in Microsoft Word, Excel and PowerPoint is a must
  • Analytical, critical thinking, good interpersonal and problem-solving skills
  • MAS certification(s) is required for this role
Tell employers what skills you have

Customer Retention
Account Management
Customer Service Oriented
Critical Thinking
Administration
Written Communication
Account Servicing
Employee Benefits
Revenue Growth
Presentation Skills
Team Player
Able To Work Independently

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