Technical Support Engineer

2 weeks ago


Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities

A manufacturer of data centre and building equipments is looking for a technical support engineer to join their ranks Here are the details of the role below

Role Responsibilities

  • Provide Pre & Post-Sales support for cooling solutions (Raritan and U-Systems).
  • Provide Pre-Sales support for UPS and Cast Resin Transformer (CRT) (Power).
  • Work with customers to understand their needs
  • Recommend appropriate types of solutions, services, or upgrades based on customer's requirements
  • Troubleshoot, identify & resolve problems faced by customers (Level 1).
  • Provide demos, Proof Of Concept's (POC) and assist sales in closing deals.
  • Provide training to the sales teams and partners on products & services.
  • To attend seminars & webinars as and when.
  • Any other ad-hoc task assigned by the Manager

Requirements

  • The successful candidate should have 5 years of experience working within Datacenters and/or supporting & designing solutions for Datacenters.
  • Strong knowledge of IT Networking, Power, and Datacenter Management tools.
  • Knowledge of cooling, containment, and structured cabling will be an added advantage.
  • Must be good in English (Spoken & written).
  • Should be driven & result oriented.
  • Must be a good team player and be able to coordinate within and outside the organization effectively.

If you think you fit the bill or know someone who does, feel free to drop an updated relevant resume to irfan.ismail@hays.com.sg or simply press apply now. Looking forward to speaking to you

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Tell employers what skills you have

Troubleshooting
Hardware
Customer Support
Data Center
Presales
SQL
Networking
Windows
Communication Skills
Team Player
Cabling
Facilities Management
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