Retail Executive

4 weeks ago


Singapore KKV BUSINESS MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

We are seeking enthusiastic and customer-focused Retail Store Crew to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.


Key Responsibilities:


Sales Support:

  • Contribute to achieving monthly sales targets through effective sales support.
  • Assist customers with inquiries and purchases, providing excellent customer service.

Customer Service:

  • Actively engage with customers, understanding their needs and providing assistance.
  • Resolve customer inquiries and complaints promptly and professionally.
  • Contribute to a positive and welcoming shopping environment.

Product Handling and Quality Control:

  • Regularly patrol assigned areas, checking product expiry dates and quality.
  • Ensure sufficient stock on shelves and replenish as needed.
  • Report any product defects or issues to the duty manager immediately.
  • Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.

Store Maintenance:

  • Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
  • Assist with general store maintenance tasks as needed.

Store Security:

  • Support loss prevention efforts by being vigilant and reporting any suspicious activity.

Job Requirements:

  • Minimum ’O’ Levels / ITE or equivalent. Experience in retail is preferred but not essential.
  • Excellent customer service skills and a positive, friendly demeanour.
  • Strong communication and interpersonal skills.
  • Ability to work effectively both independently and as part of a team.
  • Ability to work a rotating retail schedule, including weekends and public holidays.
  • Proficient in basic computer operations (e.g., POS system / Microsoft).
  • Strong attention to detail and organizational skills.

Please send your resume to: kkvhrsingapore@gmail.com

Working location: Tiong Bahru


Tell employers what skills you have

Customer Service Skills
Product Knowledge
Sales
Quality Control
Aftersales
Strong Attention To Detail
Housekeeping
Interpersonal Skills
Inventory
Retail Sales
Merchandising
Customerfocused
Cashiering
Customer Service
Loss Prevention
Pricing

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