Project Manager

2 days ago

Singapore THE TALENT PEOPLE PTE. LTD. Full time
Roles & Responsibilities

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.

By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision Engineering landscape.

Are you a results-oriented professional with a passion for leading impactful projects? Our client is seeking a skilled Project Manager to manage OSS System solutions for a leading telecom operator in Singapore. If you excel at managing technical teams, fostering client relationships, and driving operational excellence, we want to hear from you

Roles & Responsibilities

Leadership and Oversight

  • Report directly to the Chief Technology Officer (CTO).
  • Coordinate as the local leader (In cooperation with Product and Implementation Managers from Suntech Headquarters in Poland ) the full scope of OSS System Support & Maintenance project
  • Serve as the main contact for clients stakeholders and key representatives, ensuring clear communication and collaboration at all organizational levels.

Team Management

  • Foster teamwork and accountability to achieve project objectives.
  • organize and strengthen communication between engineers in Singapore and other teams located in Poland
  • Lead and mentor a team of implementation engineers, delegating tasks and monitoring progress.

OSS System Support & Maintenance

  • Oversee first and second-line support for the OSS system.
  • Liaise with the third-line support team in Poland to ensure KPIs are met.
  • Analyze and resolve customer issues, escalating complex problems to remote teams with detailed documentation.
  • Validate and install new versions of the product within designated maintenance windows.
  • Ensure effective communication with clients to meet contractual obligations and maintain high customer satisfaction.
  • Provide required reports and documentation of services provided to customer

Software Change Management

  • Discuss and agree with customer changes requested to the solution being deployed (including details of solution and architecture, implementation effort estimation and delivery timelines).
  • Oversee all phases of the Change Request Lifecycle, including:Solution Design: Collaborate with the client to develop and finalize technical designs.
    Development and System Integration: Supervise system configuration, customization, and data migration.
    Training and Testing: Organize training sessions, conduct acceptance tests, and support the production launch.
    Production launch
  • Coordinate with other managers responsible for delivering key system components.

Requirements

Education and Experience

  • Bachelor's degree in a technical field (e.g., IT, Telecommunications, Computer Science).
  • At least 3 years of experience managing OSS implementation, support, or maintenance projects.
  • Strong understanding of telecommunications network management processes, especially in the areas of . GIS applications, Resource Inventory and Planning

Technical Skills

  • Hands-on experience with IT systems integration (BPM, SOA, WebServices).
  • Understanding of enterprise scale HW/SW architecture patterns
  • Familiarity with systems and applications security standards

Soft Skills

  • Excellent verbal and written communication skills in English.
  • Resilient under pressure with a solution-oriented and problem-solving approach.
  • Open-mindedness, versatility, resistance to stress and the ability to make quick decisions in dynamically changing circumstances

Travel Availability

  • Willingness to travel to Poland to collaborate with the team and exchange knowledge.[JB6] [JB7]

Preferred Qualifications

  • Experience as a systems architect or business analyst.
  • Proven ability to manage teams of 5 or more IT professionals.
  • Expertise in organizing training sessions and overseeing acceptance tests.
  • Knowledge of GIS solutions and network technologies (IP, WDM, 5G, SDN).
  • Familiarity with ITIL standards and best practices for IT system support and maintenance.
  • Understanding of TM Forum standards (eTOM, SID, TAM, Open API).

What We Offer

  • Opportunities to lead innovative telecom projects in a cutting-edge environment.
  • Competitive salary and benefits package.
  • Professional development and the chance to collaborate with a talented global team.
Tell employers what skills you have

Network Management
Leadership
Change Management
TAM
System Integration
Systems Integration
GIS
Soft Skills
WDM
Precision Engineering
Pressure
Engineering
Team Management
Accountability
Versatility
Customer Satisfaction
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