Operation Manager

3 days ago


Singapore FPT ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

We are seeking an experienced Operations Manager to lead a team of onsite and offshore support members and manage the 24x7 operation of business-critical applications.


Responsibilities:

  • Lead, mentor, and manage a team of application support engineers, ensuring collaboration between onsite and offshore teams.
  • Act as the main contact for vendors, ensuring SLA compliance and coordinating issue resolution.
  • Communicate incident updates and build strong relationships with stakeholders. Provide regular operational reports to senior management.
  • Implement service management processes, drive continuous improvement, and ensure compliance with industry standards.
  • Oversee day-to-day application support, ensure timely issue resolution, and develop best practices.
  • Manage the incident lifecycle, perform root cause analysis, and collaborate with cross-functional teams to resolve issues.
  • Track application performance and recommend improvements.
  • Manage application changes, deployments, and configuration adjustments.
  • Maintain support procedures, incident reports, and performance reviews.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
  • More than 6 years of experience in application support with minimum of 3 years of experience in a leadership or management role.
  • Strong understanding of application support and maintenance processes.
  • Proficiency in managing a diverse set of business applications.
  • Strong understanding of application support, ITIL processes, incident, and change management.
  • Proven experience in managing support teams, strong organizational and problem-solving skills, and the ability to lead in a dynamic environment.
  • Experience managing vendor relationships and ensuring SLA compliance.
  • Proficiency in root cause analysis, data reporting, and process optimization.
  • Excellent communication, customer service orientation, and adaptability.
  • ITIL, PMP or equivalent project management certification is highly desirable.

Tell employers what skills you have

Vendor Relationships
Service Orientation
Leadership
Change Management
Service Management
Root Cause Analysis
Information Technology
IT Operations
Adaptability
Project Management
Application Support
PMP
Process Optimization
ITIL
Customer Service
  • Chef de Cuisine

    3 days ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPEThe Chef de Cuisine will oversee the daily kitchen operations of the assigned restaurant. The incumbent should ideally possess knowledge and expertise in French Brasserie cuisine and is responsible for menu planning, recipe development and costing. He/She will be part of the new restaurant opening team and will lead and motivate...


  • Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Roles & ResponsibilitiesPurpose of RoleWorking as a key member of the Actis Real Estate team and based in Singapore, this person will support the team on Actis South East Asia investments. The candidate will be working on screening of new investment ideas / strategies, and preliminary / final investment reviews of prospective investment opportunities for the...

  • Chef de Cuisine

    3 days ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesThe job of Chef De Cuisine is executed satisfactorily when: Standard recipes are developed and written. New dishes and products are developed. Outstanding culinary technical skills are maintained. Profitability and popularity of dishes on the menu are reviewed based upon menu item sales figures, and changes are made where...

  • Operations Manager

    1 month ago


    Singapore ANRADUS PTE. LTD. Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at ANRADUS PTE. LTD. The successful candidate will be responsible for overseeing daily operations, managing logistics and inventory, and conducting market research to identify opportunities for operational improvements.Key Responsibilities:Develop and implement...

  • Operations Manager

    3 days ago


    Singapore PRECIX PRIVATE LIMITED Full time

    Roles & ResponsibilitiesPosition Overview: Operations Manager at PreciXAs an Operations Manager at PreciX, you will play a pivotal role in managing the daily operations of our Knee Assessment Service and overseeing Clinical Trials. This role requires a focus on efficiency, compliance, and continuous improvement, ensuring that our services maintain the...

  • Operations Manager

    3 days ago


    Singapore APPOLLO SELLAPPAS PTE. LTD. Full time

    Roles & ResponsibilitiesEnsuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices. Helping the organization’s processes remain legally compliant.Proven work experience as Operations Manager or similar role Knowledge of organizational effectiveness and operations...


  • Singapore MC GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesThe Assistant/Operations Manager is involved in the day-to-day operations of the restaurants and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance...

  • Operations Manager

    3 days ago


    Singapore ST LUKE'S ELDERCARE LTD. Full time

    Operations Manager Job DescriptionThe Operations Manager at St Luke's ElderCare Residence is responsible for overseeing daily facilities and maintenance operations to ensure smooth functioning of the facility. This includes managing daily operations, coordinating repairs, and supervising maintenance projects. The role also involves supervising contractors...

  • Operations Manager

    1 month ago


    Singapore EST. 2000 PTE. LTD. Full time

    Operations Executive Job DescriptionAt EST. 2000 PTE. LTD., we are seeking an experienced Operations Executive to join our team. As a key member of our operations team, you will be responsible for managing and overseeing various aspects of our operations to ensure seamless delivery of our products and services.Key Responsibilities:Operational Planning and...

  • Operations Manager

    3 days ago


    Singapore HAPPY ICE PTE. LTD. Full time

    Vending Operations SpecialistHAPPY ICE PTE. LTD., a leading frozen vending machine manufacturer & operator in Singapore, is seeking a Vending Operations Specialist to support the daily operations of our company.The RoleThis role is responsible for overseeing the day-to-day vending operations, including leading a team of replenish drivers, maintaining...

  • Operations Manager

    2 months ago


    Singapore RECRUIT EXPERT PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at RECRUIT EXPERT PTE. LTD. The successful candidate will be responsible for overseeing the terminal operations to ensure efficient and safe operations.Key ResponsibilitiesOperational Excellence: Develop and implement strategies to improve operational efficiency,...

  • IT Operations Manager

    4 weeks ago


    Singapore NTT Data Singapore Full time

    IT Operations Manager Job DescriptionWe are seeking an experienced IT Operations Manager to join our team at NTT Data Singapore. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our data centre infrastructure and services.Key Responsibilities:Spearhead Daily Operations: Oversee the daily IT infrastructure and data...

  • Operations Manager

    3 days ago


    Singapore TALENT STORK PTE. LTD. Full time

    Operations Supervisor Job DescriptionTalent Stork PTE. LTD. is seeking skilled Operations Supervisors to support Managers in enhancing productivity in our warehouse and storage solutions in Singapore. The ideal candidate will assist the Assistant Manager in ensuring smooth workflow and effective planning and organization of daily warehouse operations to meet...

  • Operations Manager

    3 days ago


    Singapore MINISTRY OF HOUSING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Overview: The Operations Manager will be a key member of the HQ Company Core Team, responsible for overseeing and optimizing the operational activities across a group of clinics. This role involves close collaboration with the Financial Controller, Business Development Manager, and other teams to ensure smooth and efficient clinic...

  • Operations Manager

    3 days ago


    Singapore ODF PTE. LTD. Full time

    Roles & ResponsibilitiesPosition SummaryThe Operations Manager (Retail) will oversee the day-to-day operations of retail stores, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing inventory levels, enhancing customer satisfaction, and implementing operational strategies to drive growth.Key...

  • Operations Manager

    2 months ago


    Singapore JUMBO GROUP OF RESTAURANTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionResponsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecastmanagement.STRATEGIC PLANNING Responsible for financial...

  • Operation Manager

    3 days ago


    Singapore BRAINDGE RECRUITMENT SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesSTRATEGIC PLANNING•Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures•Manage the brand’s budget and forecasts to meet or exceed management expectations•Develop and recommend business marketing plan to increase sale•Plan, direct and coordinate...

  • Operations Manager

    3 days ago


    Singapore AMRISE HOTEL PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Operations Manager ($4.500-$5.500)Location: BugisJob Type: Full-timeJob Summary:We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service,...

  • IT Operations Manager

    4 weeks ago


    Singapore Charterhouse Partnership Singapore Full time

    Job Title: IT Operations ManagerWe are seeking an experienced IT Operations Manager to join our team at Charterhouse Partnership Singapore.Key Responsibilities:Oversee the day-to-day operations of our IT systems, ensuring high availability, performance, and security.Implement and maintain ITIL best practices, including incident management, problem...

  • Operations Manager

    3 days ago


    Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Operations Manager ($4.500-$5.500)Location: BugisJob Type: Full-timeJob Summary:We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service,...