Senior Business Analyst

2 months ago

Singapore WORKFORCE OPTIMIZER PTE. LTD. Full time
Roles & Responsibilities

Description

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.


Responsibilities

  • Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
  • Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
  • Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
  • Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

  • Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
  • 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
  • Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
  • Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
  • Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
  • Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
  • Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

  • Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
  • Hone your ability to apply analytical & technical skills apart from a pure customer service role.
  • Mentorship to manage internal and external stakeholders.
  • Diverse opportunity for career advancement

Tell employers what skills you have

UAT
Data Analysis
Interpersonal Skills
Scrum
Business Analysis
Agile
Mentorship
Banking
Excel
Business Analyst
Customer Service
Professional Services
Service Delivery
Business Requirements

  • Senior/business analyst

    2 weeks ago

    Singapore PARK Senior Villas Chandler Full time

    We are assisting our client, an established healthcare provider to search for an experienced Senior Business Analyst to join their team. Responsibilities: To lead the functional design and rollout of specialized modules of a healthcare system. Analyse existing business processes, workflows, and systems to identify areas of improvement Collaborate with...

  • Senior Data Analyst

    3 weeks ago

    Singapore ROADGET BUSINESS PTE. LTD. Full time

    At ROADGET BUSINESS PTE. LTD., we are seeking a skilled Senior Data Analyst to join our team. The ideal candidate will be responsible for daily forecasting and analyzing of the e-commerce platform operations.The successful candidate will be required to generate operation analysis reports, provide conclusions and suggestions to various departments, and...

  • Senior Business Analyst

    4 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Job Title: Senior Business AnalystAbout the Role:We are seeking a highly skilled Senior Business Analyst to join our team at ADECCO PERSONNEL PTE LTD. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing functional solutions to meet those needs.Key Responsibilities:* Analyze business requirements and develop...

  • Senior business analyst

    2 weeks ago

    Singapore Zurich Australian Insurance Ltd. Full time

    Senior Business Analyst The Opportunity: We are seeking a highly skilled and customer-focused Senior Business Analyst with experience in the insurance industry. The ideal candidate is a positive problem solver who is obsessed with customer experience, serving as a liaison between the Business and IT teams, providing solutions to their business system needs....

  • Business analyst or senior business analyst

    2 weeks ago

    Singapore Zurich 56 Company Ltd Full time

    Business Analyst or Senior Business Analyst Job Title: Business Analyst or Senior Business Analyst The Opportunity: We have an exciting opportunity to join the Zurich APAC team as part of our dedicated team executing on our regional digital distribution strategy - Zurich Edge. We’re looking for a Business Analyst with great problem solving and stakeholder...

  • Senior business analyst

    2 days ago

    Singapore Zurich Australian Insurance Ltd. Full time

    Senior Business AnalystThe Opportunity: We are seeking a highly skilled and customer-focused Senior Business Analyst with experience in the insurance industry. The ideal candidate is a positive problem solver who is obsessed with customer experience, serving as a liaison between the Business and IT teams, providing solutions to their business system needs....

  • Senior Business Analyst

    4 weeks ago

    Singapore VERTIS DIGITAL PTE. LTD. Full time

    Roles & ResponsibilitiesBusiness Analyst We are seeking an experienced and motivated Senior Business Analyst to join our multicultural growing team.The Senior Business Analyst will be responsible for providing analytical and business support to our clients in the development and implementation of their websites.Responsibilities: Analyze the business...

  • Business analyst or senior business analyst

    2 days ago

    Singapore Zurich 56 Company Ltd Full time

    Business Analyst or Senior Business AnalystJob Title:Business Analyst or Senior Business Analyst The Opportunity: We have an exciting opportunity to join the Zurich APAC team as part of our dedicated team executing on our regional digital distribution strategy - Zurich Edge. We’re looking for a Business Analyst with great problem solving and stakeholder...

  • Business analyst

    2 days ago

    Singapore Business English Academy Full time

    Sitting within the Reserve Management department, the front office business analyst/product owner is responsible for Managing the applications and processes used for portfolio management and trading of assets managed in-house. Work closely with portfolio management and trading functions to understand their business requirements, translating...

  • Senior Business Analyst

    4 weeks ago

    Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 engineers in 20 over countries throughout Europe, APAC, Middle East and the Americas.Currently, we are looking for a Senior Business Analyst in Singapore.Job Title:...

  • Senior business analyst

    2 weeks ago

    Singapore Zurich 56 Company Ltd Full time

    Senior Business Analyst Job Title: Senior Business Analyst The Opportunity: We have an exciting opportunity to join the Zurich APAC team as part of our dedicated team executing on our regional digital distribution strategy - Zurich Edge. We’re looking for a Business Analyst with great problem solving and stakeholder management skills to help drive...

  • Senior Business Analyst

    3 weeks ago

    Singapore ASM FRONT-END MANUFACTURING SINGAPORE PTE. LTD. Full time

    Senior Business AnalystAbout the RoleASM FRONT-END MANUFACTURING SINGAPORE PTE. LTD. is seeking a skilled Senior Business Analyst to support the Global Spares & Service Business Unit. The ideal candidate will have a strong background in finance and accounting, with experience in management reporting and financial planning.Key ResponsibilitiesCoordinate all...

  • Senior Business Analyst AML

    1 month ago

    Singapore Newtone Consulting Full time

    Job Title: Senior Business Analyst AMLAt Newtone Consulting, we are seeking a highly skilled Senior Business Analyst AML to lead our AML-related compliance efforts in Europe and Asia.Key Responsibilities:Lead business analysis for AML-related compliance in Europe and Asia.Organize meetings, collaborate with internal/external stakeholders, and document...

  • Business Analyst

    4 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Scope: Requirements Gathering: Engages with stakeholders to understand their needs, identify pain points, and gather detailed requirements. Documentation: Creates comprehensive documents like Business Requirements Document (BRD), Functional Requirements Document (FRD), and Use Cases to ensure clear communication. Process...

  • Senior Business Analyst

    3 weeks ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Business Analyst PositionAs a Senior Business Analyst, you will be working with our team at TRINITY CONSULTING SERVICES PTE. LTD. to analyze and improve our Calypso business operations.We are seeking an experienced individual with a strong understanding of Calypso versions v8 to v17 and a proven track record in implementation projects.The ideal candidate...

  • Senior business analyst

    3 weeks ago

    Singapore Raytheon Technologies Full time

    Date Posted: 2021-04-30-07:00Country: SingaporeLocation: UE Square, 83 Clemenceau Ave, #11-05/08, Singapore 239920 Specialist, Program Management Senior/Business Analyst The Senior/Business Analyst is responsible for translating data into meaningful and actionable insights for the business unit in better decision making. Successful candidates need to...

  • Senior Business Analyst

    3 weeks ago

    Singapore CERTIS TECH-OPS AND SERVICES PTE. LTD. Full time

    About the RoleCertis Tech-Ops and Services Pte. Ltd. is seeking a skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for planning and executing Change Requests activities, providing application support to end users, and working closely with the team and business partners to fully understand user...

  • Senior Business Intelligence Analyst

    5 days ago

    Singapore FairPrice Group Full time

    Job OverviewWe are seeking a highly skilled Senior Business Intelligence Analyst to join our team at FairPrice Group. This role is responsible for driving business growth through data-driven insights and strategic decision-making.About the RoleAs a Senior Business Intelligence Analyst, you will work closely with cross-functional teams to design, develop, and...

  • Senior business analyst

    4 days ago

    Singapore Elliott Moss Consulting Pte Ltd Full time

    Job Description We are seeking an experienced Senior Technology Business Analyst with a strong background in investment/banking applications. The successful candidate will work on complex IT projects, including system integrations and data migrations, collaborating closely with stakeholders, development teams, and other business analysts to deliver...

  • Senior Business Analyst

    4 weeks ago

    Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

    Roles & ResponsibilitiesEmployment Type: 1-year agency contract (highly renewable subject to work performance) Salary: Up to S$7,000 Working Location: Changi Business Park / Marina Bay Financial Centre (MBFC)Job Overview: We are looking for a Senior Business Analyst with a strong background in Corporate Credit Risk to drive new functionalities, workflows,...