Senior Business Analyst
3 weeks ago
Certis Tech-Ops and Services Pte. Ltd. is seeking a skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for planning and executing Change Requests activities, providing application support to end users, and working closely with the team and business partners to fully understand user functionality, pain points, and areas of improvements within our applications.
Key Responsibilities
- Plan and execute Change Requests activities which include gathering and facilitating business process discussion, conducting detailed analysis, solution design, development and configuration, testing, documentation and deployment.
- Provide application support to end users in troubleshooting and resolution of issues, and updating them of the progress which entails communicating with them in an appropriate and constructive manner.
- Work closely with the team and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications.
- This role includes implementation and sustainment responsibilities. Travel within Asia Pacific region will be expected but kept to a minimum.
Requirements
- Recognized Degree/Diploma in Computer Science/Information Technology or equivalent with minimum of 2 years of relevant working experience.
- Team player with good writing, verbal communication and presentation skills. Independent, resourceful and able to perform under pressure with minimal supervision.
- Implementation/supervision experience in the following HCM modules is a must: Time Management & Payroll Accounting.
- Hands-on experience in Time/Payroll schemas and personnel calculation rules is a must.
What We Offer
- Work on world-class security projects renowned for their safety, reliability and efficiency.
- Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education.
- Community volunteering opportunities.
- A competitive remuneration package, featuring performance-based incentives, medical insurance and dental allowance.
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