Application Engineer

3 weeks ago


Singapore IDEAL SYSTEMS (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Main Responsibilities:

  • Interface with customers on Control System.
  • Programming, understand and help customers define their needs.
  • Attend all solution related problems on site, troubleshoot and provide technical support to customers as well as resolve technical issues.
  • Conduct training to enable users/customers optimizing the graphical user interface.
  • Provide necessary testing and debugging to engineering & factory for designing new products/refining existing products.
  • Ensure full compliance with all validation issues concerning the product application, controls and documentation.
  • Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report.
  • Actively interact with customers to develop service business to achieve customer satisfaction.
  • Collate and maintain project pursuit reports for management’s review and action plan.
  • Training and mentorship shall be provided for fresh graduates.

Requirements:

  • ITE/ Diploma in Electrical Engineering or equivalent.
  • At least 1 years’ experience in similar industry.
  • Immediate starter is preferred.
  • Possess good communication skill for effective follow-up and attention to details.
  • Ability to interact with all levels in a professional & responsive manner.
  • Display maturity and able to handle stress.
  • Willingness to learn and progress in a fast paced environment.
  • Enthusiastic and able to work in a team oriented environment.
  • General knowledge of AV products such as Crestron, AMX, QSC, Extron is preferred.
  • Other related duties assign by Company from time to time.
  • Singapore Citizen or Permanent Resident is preferred.
  • Fresh graduates are encourage to apply.

Tell employers what skills you have

Factory
Microsoft Office
Hardware
Stress
Electrical
Mentorship
User Interface
SQL
Control System Programming
Attention to Details
Warranty
AV
Customer Satisfaction
C#
Debugging
Electrical Engineering
Electronics
Commissioning
Failure Analysis
Technical Support
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