Application Engineer
19 hours ago
The Application Engineer reports to Sales Director in Singapore. He/ She will support pre-sales and post-sales activities in SEA and India region. These could include joint visits with salespersons; preparing proposals according to customer’s requirements; liaising with vendors & sub-contractors, and project execution till commission. Other responsibilities include on-site survey; and product and application support.
The responsibilities of this role are:
- Understand customer requirements and provide technical advice to sales and customers.
- Presales technical service for internal and external customers.
- Review project specifications, clarify doubts on technical specifications, and provide technical engineering and sales support for customer projects
- Provide primary technical proposal according to the requirements of customers' enquiry and carry out necessary technical clarification with customers.
- Release drawings for BOM creation, costing and production
- Responsible for Project execution after PO was received.
- Assist in reviewing technical documentation in the system.
- Provide expertise advice to solve customer technical questions by phone or email.
- Business trip to provide onsite support to key projects.
- Support after sales.Onsite troubleshooting and provide technical advice to customers.
Quality complains. Facilitate RMA such as simple investigation, coordinate in-depth analysis with factory, 3rd parties to finalise closure. - Provide product and technology training for internal and external customers.
- Support the new product certification and existing product certification renewal.
- Support marketing activities including technical exhibitions and seminars, catalog / brochure proofreading and marketing roadshow preparation.
The ideal candidate will need to have the following qualities and experience:
- Bachelor’s degree in engineering sciences, eg: Flow Control, Instrumentation or comparable qualification.
- Project Management Training (PMI certificate preferred).
- Strong analytical/problem-solving skills, time management and awareness of business and finance implications.
- Strong at innovation, initiative, professionalism, organizational and interpersonal skills, teamwork, integrity, accountability and a sense of urgency.
- Minimum 5 years’ experience in project management and/or Process Automation
- Knowledge of Instrumentation Controls will be an added advantage
- Basic knowledge of CAD and related designing software.
- Able/Willing to travel frequently to customer sites.
Tell employers what skills you have
Technical Documentation
Factory
Troubleshooting
Process Automation
Interpersonal Skills
Investigation
Presales
Exhibitions
Application Support
Accountability
Technical Engineering
Instrumentation
Proofreading
CAD
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