Senior / Clinical Support Executive

4 weeks ago

Singapore VANGUARD HEALTHCARE PTE. LTD. Full time
Roles & Responsibilities

This role manages the daily administrative and operations support to the nursing team of the 5 Care Homes, thereby ensuring a smooth delivery of the resident related services in accordance to the stipulated service level standards.


  • Synergise all the clinical processes/workflow etc across 5 homes
  • Assist with development of T&E and QM departments
  • Administrative duties as assigned
  • Handling of documentation such as vaccination records
  • Track and report QM indicators
  • Prepare slides for monthly presentation
  • Write minutes of meetings and circulate
  • Be the liaison person in preparation & readiness for licensing process, collaborations, projects etc
  • Manage inventory/utilisation of supplies, equipment management etc
  • Work very closely with Ops and clinical to streamline processes/workflow
  • Any others assigned

2.1 Administrative Duties

  • Record the following information to ensure accuracy in a timely manner:
  • Medical Certification
  • Hospitalisation
  • Overseas Leave
  • Tabulate and submit monthly overtime claims for nurses
  • Arrange trainings for nursing/Residential Care Associate (RCA), as guided by nursing leaders required
  • Movement of staff from apartment to dormitory and vice versa
  • Manage the Escort Services
  • Inform staff if there are any deliveries or letters for them

2.2 Handling of Documentation

  • Uploading of residents’ documents and keying of records into the IT portal, such as ECCare or any other system assigned.
  • Filling of staff-related documents and audited documents, for licensing audit purpose.

2.3 Nursing Dashboard

  • Track and report of data to nurse leaders related to nursing sensitive indicators (e.g. Falls, Medication Errors, Pressure Injuries etc.)

2.4 Procurement

  • Manage & ensure adequate supplies of consumables (surgical, stationaries and linen) according to par levels and utilization charging compliance.
  • Manage purchase requisition requests and handling invoices for payments.

2.5 Assist the Senior / Nurse Manager in the preparation & readiness for the two (2) yearly licensing process.

2.6 Performs any duties as assigned by the Senior Nurse Manager/ Assistant Director of Nursing / Director of Nursing.


Requirements:

  • Degree in any discipline
  • Meticulous with an eye for detail
  • Good communication skill and organisation ability
  • Proficient in Microsoft Office
  • At least 4 years of administrative experience preferably in a clinical/ healthcare environment

Tell employers what skills you have

Licensing
Microsoft Office
Microsoft Excel
Dashboard
Network Administration
Healthcare
Consumables
Service Level
Procurement
Database Administration
Pressure
Nursing
Audit

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