Senior Executive

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore PSB ACADEMY PTE. LTD. Full time
Roles & Responsibilities

Main Duties and Responsibilities

Programme Management

  • Organise Student Orientation.
  • Ensure students are registered for e-attendance system.
  • Monitor students' attendance and provide students enrollment data to external vendor for tabulation.
  • Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc)
  • Monitor students’ course fee payment.
  • Process royalty payment.
  • Monitor students' term enrolment and provide advice on their pathway.
  • Ensure accurate module enrolment in the Student Management System.
  • Assist in the planning of students' graduation ceremony.
  • For graduated students: ensure that student pass are cancelled and status in eteams are updated.
  • Ensure End of Course Evaluation are done for modules conducted.
  • Process students’ request – deferment, withdrawal, progamme transfer etc.
  • Provide Course counselling to students who transferred to new programme.
  • Attend to students' enquiries (walk-in I emails) and Hive service.
  • Liaise with University partners on students' administrative matters. (For university programmes)
  • Liaise with exam department on exam/re-exam related matters.

Others

Any other ad-hoc duties as required by the company from time to time.

Requirements

  • Diploma/ Degree In any discipline.
  • Prior experience in Private / Education Industry will be an added advantage.
  • Good team working skills and a flexible approach to delivering team results.
  • Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.
  • Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders.
  • Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.
  • Good understanding of higher education qualifications in Singapore and Internationally.
  • Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. Knowledge and experience in using resource optimization tools will be advantageous.

Tell employers what skills you have

Higher Education
Microsoft Office
Customer Experience
Interpersonal Skills
Administration
PowerPoint
Attention to Detail
Pressure
Communication Skills
Excel
Programme Management
Learning Management
Customer Service
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