L2 Production Support

3 weeks ago

Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Responsibilities :

  • Support the bank's blockchain platform projects and enhancements.
  • Collaborate with the Project Manager and Subject Matter Experts to develop technical solutions and plans based on requirements from Business and Application teams.
  • Provide L2 support for the digital asset trading platform and custody services.
  • Ensure that the application's infrastructure and operating system are up to date with the bank's approved patches and versions.
  • Work in shifts to provide 24/7 on-site or on-call support.

Personal Requirements :

  • At least 8 years of overall experience, with a minimum of 4 years in the delivery and maintenance of digital custody and exchange systems.
  • Strong knowledge of Linux, OCP, AWS, Iboss, MariaDB, OracleDB, IBM MQ, AMQ, and technical components such as app servers, SLB, firewalls, volume manager, file systems, DNS, clustering, SSH, VPC, VIC, caching, etc.
  • Experience with FIX messaging protocol, client onboarding, and session management.
  • Hands-on experience with SVN, Jenkins, and JIRA.
  • Ability to detect and resolve issues quickly.
  • Experience in production support processes and release management.
  • Proven leadership capabilities across teams in different locations.
  • Availability for 24/7 support due to the real-time nature of transactions.
  • Familiarity with various system interfaces used in banking.
  • Knowledge of blockchain node management is a plus.
Tell employers what skills you have

Leadership
Oracle
Release Management
Physics
Scripting
Unix
MariaDB
Protocol
SQL
JIRA
Application Support
Banking
ITIL
Java
DNS
Linux

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