Change Control Specialist
3 weeks ago
Job Scope
- The objective of this role is to ensure that all BAU changes, enhancements, and project implementations going into the production environment do not disrupt or cause any risk to the existing production environment.
- Manage day-to-day normal and emergency change requests.
- Investigate change violations/unauthorized change requests and ensure that all cases are properly documented, reviewed, and signed off by MDs. Ensure disciplinary actions are enforced.
- Review and assess the risk of all changes for Change Board meetings.
- Review justification of change requests during freeze periods for MD's approval.
- Chair Change Board meetings.
- Identify and resolve process and execution issues with necessary stakeholders such as Application Support, Infrastructure, and Change Teams.
- Oversee creation and availability of management/process reports, analyze, and review reports.
- Manage applications under change freeze, justify, and assess the risk of change appeals to MD.
- Oversee completeness and integrity of information collected to conduct daily operations.
- Establish measurements and targets to improve process effectiveness and efficiency.
- Act as an escalation focal point for all roles involved in the change process.
- This is a 24x7 standby job role, and the candidate must be willing to take calls and attend to work whenever required. The 24x7 standby will be on a rotational basis.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
EA License No. 01C4394
• RCB No. 200007268E
•Derrick Tiew Yong Han EA Registration No. R1877971
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Change Management
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