Full Time Customer Service Officer
4 weeks ago
Key Responsibilities:
· Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards
· Packing order and preparing invoice and issuing D.O. for packing, taking and processing orders via POS and other platforms if necessary
· Managing customers and enquiry thru email and phone, resolve customers’ enquiries, complaints and feedback
· Overall in-charge for daily sales and stocktake in and out
· Cashiering and Bank in cash
· Corporate with manager and supervisor
Key Requirements:
· Only applicable for Singaporean/Permanent Resident
· Preferable for male applicants
· Able to carry stock more than 10kg and long standing hours
· Excellent communication in English and listening skills with the ability to empathize and provide solutions to the customers
· Able to work on rotating shift (including weekdays and weekends)
Tell employers what skills you have
Sales
Listening Skills
Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
Good Communication Skills
Freight
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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