[Full-time] Customer Service Officer
2 weeks ago
LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.
Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:
Job responsibility:
- Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
- Assist in student enrolments (enquiries, assessments, registration, etc.)
- Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
- Record keeping
- Establishing excellent rapport with parents, children and teachers
- Responsible for maintaining brand standards (image and presentation, safety and hygiene)
- Ensuring a positive and nurturing learning environment
Requirements:
- Training will be provided
- Proficient in standard English (required)
- Customer-oriented (required)
- Bilingualism is an advantage
- 5-day work week
- 1 weekend and 1 weekday off
- Able to start work immediately
- Location: North Region
Benefits:
- Salary: $2400
- Progressive salary increment
- 13th-month bonus
- Incentives and rewards
- Personal accident insurance
- Hospitalisation insurance
- Life insurance
- Career advancement, management trainee track included
Important: Please email your resume directly to ShuuYun.headoffice@LCentral.net
Tell employers what skills you have
organisation skills
Microsoft Office
Microsoft Excel
Interpersonal Skills
Accurate Record Keeping
Administration
Outstanding Customer Service
brand standards
Good Communication Skills
Communication Skills
Customer Satisfaction
Strong presentation skills
Team Player
Microsoft Word
student enrolment
Customer Service
Scheduling
Customer Service Experience
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