Application Manager
5 days ago
Key Responsibilities:
- Team Management:Lead and mentor the Field Application Engineering team to achieve technical excellence.
Allocate resources effectively to meet customer and project needs.
Monitor and evaluate team performance, providing feedback and support for professional growth. - Customer Support:Serve as the primary technical point of contact for key customers.
Understand customer requirements and provide tailored technical solutions.
Ensure timely resolution of technical issues and manage escalations. - Technical Expertise:Stay updated on industry trends, technologies, and competitor products.
Provide guidance on product integration, testing, and optimization.
Conduct technical training for internal teams and external stakeholders. - Collaboration:Work closely with sales, product, and engineering teams to align on customer needs and product development.
Contribute to product roadmap discussions based on market feedback and technical insights. - Documentation and Reporting:Maintain thorough records of customer interactions and technical solutions.
Prepare regular reports on team activities, customer feedback, and project outcomes.
Qualifications:
- Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
- Minimum of 2 years of experience in field application engineering or technical support, with at least 1 years in a managerial role.
- Having knowledge of LoRa is an advantage.
- Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
- Excellent problem-solving, project management, and leadership skills.
- Outstanding communication and interpersonal abilities.
Preferred Skills:
- Experience working in IoT, automotive, etc.
- Familiarity with C. C++, Pyton and Java languages
- Ability to work in a fast-paced and dynamic environment.
Tell employers what skills you have
ERP
Application Development
Embedded Systems
SQL
Technical Training
Project Management
Integration Testing
Product Development
Java
Electrical Engineering
Electronics
C++
Technical Support
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