Head Of Barista and Manger

1 week ago


Singapore WJF WABI-SABI JC PTE. LTD. Full time
Roles & Responsibilities

  1. Staff supervision and training - trains, mentors and manages baristas. Ensuring they are skilled in coffee preparation, customer service, and maintaining cleaniness.
  2. Quality control - Ensuring that every drink meets the shop's standards for taste, appearance and consistency. This often includes maintaining the proper functioning of equipment.
  3. Inventory management - Monitoring and management stock levels of coffee beans, milk, syrups and other supplies. Placing orders when needed and ensuring waste is minimised.
  4. Customer service - Handling customer concerns, maintaining high-volume periods efficiently. Ensuring an excellent customer experience.
  5. Scheduling and shift management - Creating employee schedules, managing shift changes, and ensuring that the coffee shop is adequately staffed during peak hours.
  6. Maintaining equipment - Regularly checking and ensuring all espresso machines, grinders and other equipments are working optimally.
  7. Administrative duties - Handling cash registers, preparing daily reports and occasionally management the financial aspects like sales tracking.

Tell employers what skills you have

Recipes
Preventive Maintenance
Quality Control
Food Safety
Customer Experience
Housekeeping
Inventory
Sanitation
Selling
Inventory Management
Cashiering
Team Player
Customer Service
Scheduling
Hospitality

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