Head Barista
2 months ago
The great things you will be expected to do:
- Managing the daily operations of this account and demonstrating strong and fair leadership qualities to run the team
- Responsible for developing quality standards and service as well as barista training manuals and operating procedures
- Able to conduct barista training and handle customer complaints concerning quality and service
- Handling all ordering, inventory and stock maintenance and management
- Comfortable working with all types of clients, must be willing to engage with all people in the office
- Responsible for coaching all team members and developing plans for their future growth
- Spearhead classes and specialty lessons for our clients as well e.g latte art, roasting
- Assist in daily F&B operations of taking orders and serving duties if needed
- Ensure cleanliness of premises, equipment and adhere to health, safety and sanitation guidelines at all times
- Provide prompt and good customer service, actively promoting new beverages or recommending new items to customers
- Able to multitask and familiarize with these areas:
- Espresso Bar Station
- Sandwich Station
- Cold Beverage Station
- Back of House (Prep. Work)
Job Requirements
- Minimum GCE ‘N’ level and above or related certificates in the related position
- At least 5 years’ experience working in F&B as a Barista or similar field
- Passion about coffee, tea and creation
- At least 2 years of leadership experience with a team
- Able to use a computer and present confidently
Tell employers what skills you have
Account Planning
Recipes
TMT
Able To Multitask
Inventory
Sanitation
Geography
Heavy Lifting
Versatility
Cashiering
Team Player
Fixed Income
Customer Service
Bridge
Corporate Finance
Credit Risk
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