Receptionist cum Administrative Function
2 weeks ago
Personnel to be deployed at the following hours:
•Monday, Tuesday & Thursday: 7.15am to 5.30pm, inclusive of 1 hr lunch break
•Wednesday: 7.15am to 3.15pm, inclusive of 1hr lunch break
•Friday : 7.15am to 3.30pm, inclusive of 1hr lunch break
•Service not required on Saturdays, Sundays and gazetted public holidays
Job Description:
Customer Service
- To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
- To call pupils to convey messages during ad-hoc / special events.
Attendance Taking
- To call pupils absentees and to check with parents on their child's status every morning.
Render Assistance
- To render first level assistance to walk-in pupils' needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
- To inform parents if students are injured or sick.
- To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.
General Duties
- To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
- To assist in the School Breakfast coupons compilation if required.
- To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
- To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
- To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
Any Other Duties
- To support any other general administrative duties as and when required.
The Personnel shall minimally have the following qualifications, skills and experience:
•Completed Secondary 4.
•Able to converse in English and another language such as Mandarin, Malay or Tamil.
•Preferably 3 years experience as receptionist.
•To be able to use school equipment such as photocopiers and scanners.
Coaching
Wealth Management
Microsoft Office
Dispatching
Sewing
Business Services
Wellbeing
Customer Service
Soil
Catering
Brochures
Tamil
Ability to Prioritize
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