Lounge Hostess
1 month ago
Job Purpose
The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team
Principal Accountabilities
- Greets guests, escorts them to tables, and provides menus
- Manage waiting list as per brand guidelines
- Offer appropriate seating arrangements
- Receive and record customers dining reservations
- Ensure all orders are filled in a timely and accurate manner
- Maintain clean and organized tables and work area
- Observe proper grooming and personal hygiene at all times
- Assist waiters and head waiters when needed
- Manage event related work including setting up tables of the restaurant
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
- Handles guest problems and complaints
- Attend all regular departmental briefings and contribute to an open communication within the assigned team
- Performs other duties pertinent to this job as assigned.
Communication & Working Relationships
- Interacts with customers and shows willingness to serve them with a pleasant attitude
- Communicate professionally with the supervisor in charge
Knowledge, Skills, and Experience
- Minimum 1-2 years of experience in similar position in hospitality industry, preferred but not limited to
- Good in English
- Good communications and interpersonal skills
- Basic computer skills (Recommended to have previous experience in restaurant software)
- Customer oriented with a positive attitude and smiling face
- Friendly and approachable
- Cooperative and self-giving team player
- Ability and willingness to perform under stress
- Positive and high energy level
- A willingness to go the extra mile in ensuring guests' needs are met
- A huge passion for customer service and hospitality
Physical Requirements of the job
The job of the Hostess/Host may require:
- Covering different shifts and working during public holidays
- Stressful conditions
- Standing for long hours
Tell employers what skills you have
Restaurants
Stress
Interpersonal Skills
Italian
Hospitality Industry
Fine Dining
Approachable
Pressure
Wine
Communication Skills
Customer Oriented
Team Player
Customer Service
Tendering
Safety Training
Hospitality
We have other current jobs related to this field that you can find below
-
Club Lounge Ambassador
2 weeks ago
Singapore Crowne Plaza Hotels & Resorts Full timeYour welcoming smile provides true hospitality to our guests at the Club Lounge. The moment a guest enters the hotel, they will be amazed by the exceptional service provided by our frontline colleagues. As a Club Lounge Ambassador, you'll be responsible for the aspects of the Food & Beverage function to deliver a memorable service to guests that exceeds...
-
Singapore Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Singapore Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Singapore Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Guest Services Agent
2 weeks ago
Singapore Holiday Inn Full timeAt Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an...
-
Restaurant & Bar Manager
2 weeks ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Restaurant & Bar Manager , you will be tasked to:Oversee operations of The Westin Singapore's specialty gastro-bar. He/She will manage daily restaurant operations Drive Revenue for the restaurant Spearhead...
-
Restaurant & Bar Manager
2 weeks ago
Singapore Marriott International, Inc Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Restaurant and Bar Manager oversees operations of The Westin Singapore's specialty gastro-bar, ensuring sanitation standards are...
-
Bartender
2 months ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeRoles & ResponsibilitiesSCOPEThe overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.OVERALL OBJECTIVESThe job of Bartender...
-
Restaurant & Bar Manager
1 month ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Restaurant & Bar Manager, you will be tasked to: Oversee operations of The Westin Singapore's specialty gastro-bar. He/She will manage daily restaurant operations Drive Revenue for...
-
General Manager, Restaurant
4 weeks ago
Singapore Marriott Full timeJob Number Job Category Food and Beverage & CulinaryLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with...
-
General Manager, Restaurant
2 months ago
Singapore Marriott Full timeJob Number Job Category Food and Beverage & CulinaryLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with...
-
General Manager, Restaurant
4 weeks ago
Singapore Marriott Full timeJob Number 24097533 Job Category Food and Beverage & Culinary Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises...