E-Commerce Sales
3 weeks ago
ABOUT US
BGC Group
Headquartered in London and New York, BGC Group (NASDAQ: BGC) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participants. We offer a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and structured product markets.
Job department
Hybrid Services is a function dedicated to providing excellence in electronic trade execution and risk management. We strive to increase e-revenue and overall volume by facilitating the provision of additional liquidity via the commercial use of technology.
Job purpose
The purpose of this role is to provide internal and external client support for our hybrid trading platforms across our APAC footprint. Our clients can execute on our trading platforms and have access to our high performing voice brokers with a focus on Rates, Credit and FX.
Key Accountabilities:
- Build and maintain relationships with clients' front and middle offices
- Maintain a 360-degree relationship with existing clients with a full overview of client set up and preferences to aid electronic engagement and increase electronic revenue
- Deliver projects relating to Trading Confirmation Technology and other Brokerage-related Technologies
- Conduct in-depth business analysis on specific products and work segments as needed
- Identify new opportunities to develop the continued growth of electronic volume, revenue and number of counterparties using the platform
- Tracks customer activity in our internal CRM system to execute on account strategy and identify additional opportunities
- Assist with event planning and event management for voice and other electronic offerings as needed
- Manage the on boarding process from a legal and risk perspective
- Provide onsite training to traders and monitor platform usage
- Partner with voice brokers and build strong business relationships internally to increase electronic trades and overall revenue via our state-of-the art trading platform
- Train brokers on using our hybrid platforms or any other new systems
- Act as the interface between brokers and our electronic operations and technology teams
- Compile weekly report of key highlights for senior management, summarising client feedback, market intelligence, competitor information and action points
Skills Required:
- Excellent communications in English is required, any additional language is a plus
- 6+ years' client-facing experience within financial services firms and/or financial vendors
- Proven track record in Account Management duties within financial firms
- Ability to build both internal and external relationships
- Problem solving-ability to understand, articulate, structure, and solve client needs
- Good Microsoft Application knowledge (Excel, Power Point, Project)
- Excellent communication and presentation skills
- Great organisational skills and an outgoing and proactive attitude
All data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.
Tell employers what skills you haveCRM
Account Management
Brokerage
Agile Project Management
Business Analysis
Content Management
Problem Solving
Risk Management
Event Management
MS Office
Credit Derivatives
Event Planning
Market Intelligence
Equity Derivatives
Foreign Exchange
Presentation Skills
Fixed Income
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